June 2009

CMLS 2009

by THE WAV GROUP on June 30, 2009

Details are coming together for our fast approaching CMLS Conference in Lake Tahoe, Calif.  Check the Web site as agenda, event and sponsorships are continually updated. Agenda Items:

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The National Association of Real Estate Editors (NAREE) announced the winners of its 59th Annual Journalism Awards today.  NAREEs awards program recognizes excellence in reporting, writing and editing stories about both residential and commercial real estate. This year’s Robert F. Brennan Award for Best Overall Entry by an Individual went to Mara Der Hovanesian of Business Week magazine.  The best Freelance Collection Award went to Sharon Stangenes for her freelance contributions to the Chicago Tribune.  The James D. Carper Award for Best Entry by a young Journalist went to Polyana da Costa, Daily Business Review. The award winners were selected by a panel of expert judges from the E. W. Scripps School of Journalism at Ohio University.  Professor Patrick S. Washburn, a former news reporter and editor, chaired the panel of jurors.  A record number of entries from professional journalists across the U.S. were received this year. Prizes, totaling $10,000, were awarded in 30 different categories.

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Google Voice for Real Estate

by THE WAV GROUP on June 28, 2009

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Coming Soon, Google Voice will be available.  The service has launched, but only available to a selected number of alpha users.  Google Voice is simple to understand.  Google will issue you a phone number.  You can give that phone number to anyone – friends, family, work – everyone.  Then Google Voice will allow you to configure your preferences for which of your phones rings depending on the caller, time of day, or however you like.  Google will either ring all of your phones at once, or ring different phones for different types of callers.  This will be great for real estate agents who rely on office phones, home phones and cell phones to stay connected to their business and personal lives all at the same time. The best news, is that you can consolidate all of your voice mail boxes into one! Click here to request an invitation. or click more to view the video.

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Replacing your Palm Treo – choose Blackberry

by THE WAV GROUP on June 27, 2009

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Reading agent conversations in the Real Town and Active Rain communities has suggested that many real estate agents may be at a crossroads in mobile technology.  Real Estate practitioners have embraced the Palm Treo for years because of a single unique feature – the ability to use the Treo’s Infra Red port to open GE Supra Lockboxes. Now that the Treo has outlived its useful life, what will be replacement? Blackberry’s parent company, Research In Motion (RIM) has worked with GE to develop a work around called eKey for Blackberry, you can pair a key fob with your Blackberry to behave as an e-key on Supra Lockboxes.  RIM has 50% US Market Share over all smart phones.  As mentioned in the WAV Group White Paper, Jan-03-2008 – WAV Group survey indicates that smartphone usage in real estate improves agent responsiveness, timely communication with clients, and real time-access to mls data anywhere. This research was performed before the release of the iphone.  However, like the Palm Treo, Blackberry is in the prime place to replace the treo because of the eKey. I have and iphone and a Blackberry.  The iphone is fun and I like it because it allows me to stay closely connected to mobile software innovation – but the Blackberry is by far the best business tool for reading and responding to email can calendar requests by combining a keyboard and microsoft outlook friendly operating system.  The Palm Pre is, in theory, a good combination between the iphone and the Blackberry – offering a cool touch screen with a purposeful keyboard and microsoft friendly operating system.  Unfortunately, technical and user reports indicate that the phone falls short in reaching its theoritical ambition, and there is no IR port for the GE Supra Lockbox. At the end of the day, the Blackberry offers the best soltuion for real estate agents today for the following key reasons Blackberry is available on your carrier of choice – verizon, AT&T, TMobile, and Sprint.  Afterall, a cool phone that you cannot get reception on is useless. Blackberry works seemlessly with Microsoft Outlook Mobile MLS systems like Most Home support the Blackberry Blackberry works with the eKey Blackberry supports key social netowrking like Facebook, Twitter, Linkedin and WordPress Disclaimer:  RIM has hired WAV Group for research and consulting on smartphone use and adoption in the real estate industry.  

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OnlineAdvertisingReport

I reviewed a report today conducted by the Online Publishers Association in cooperation with web traffic analytic company comScore. The report finds that display advertising on websites increases consumer engagement.  This may substantiate that Brokers may actually be able to convert more consumers on their websites if they offer advertising.  As a secondary benefit, brokers may also pick up a few extra dollars from advertisers. Historically brokers have believed that advertising cheepens thier site, and have recoiled from the concept of selling online advertising.  Companies like Cyberhomes have developed ad networks that allow brokers to choose who advertises on the broker site, how much they pay, and even allow the broker to post their own ads. Findings related to specific content sites: E-commerce spending by those visitors exposed to ads on OPA business news siteswas 21% higher (a total of $334) than those exposed on the top 50 business sites. E-commerce spending by exposed visitors on OPA news sites was 15% higher (a total of $426) than those exposed on the top 50 news sites. E-commerce spending by those exposed to ads on OPA sports sites was 8% higher (a total of $241) than those exposed on the top 50 sports sites. About the research: The analysis consisted of an assessment of 80 of the biggest branding campaigns across 200 of the most trafficked sites over a months time. It measured searches related to the advertisers brands, the traffic driven to those advertisers sites, and e-commerce transactions related to advertisers brands. View the entire report here    

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MRIS, Nation's largest MLS hires new CIO

by THE WAV GROUP on June 26, 2009

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Michael Belak Joins MRIS as Chief Information Officer Michael Belak has been appointed as Chief Information Office for Metropolitan Regional Information Services(MRIS) the nation’s largest multiple listing service. In this role, Mike is responsible for all facets of MRIS technology planning including providing the vision and leadership for developing and implementing information technology (IT) initiatives in a constantly changing, competitive marketplace.  In addition, he will ensure that MRIS systems and technology continue to lead the industry.  As a key member of the executive management team, he is also responsible for monitoring and validating the enterprises compliance with security policies. Mike brings over 15 years of senior level business and information technology experience to MRIS, most recently as the Chief Information Officer with the District of Columbias Department of Public Works.  In that position, he managed a diverse team and multiple vendors with solutions that included IT leadership, call center management, photo enforcement and telecommunications management.  Prior to the Department of Public Works, Mike held technical leadership positions in the government, hospitality, financial services and consulting industries.  In addition, Mike has served as an Adjunct Professor at American University, the University of Maryland University College, DeVry University & Keller Graduate School of Management. In each of these positions, Mike led significant organizational and process change initiatives, ensuring that IT was closely aligned with the respective business and maximizing value for all customer segments. Mikes past experience includes strategic planning, customer relationship management, program management, operations, and organizational development.  With MRIS continued focus on improving its technology platforms, Mikes strong understanding of the importance of aligning technical solutions with strategic business objectives will provide a positive impact to the Company and its customers. Mike earned his BS degree in Computer Information Science from Ohio State University and his MBA in Information Systems Management from George Washington University.  Mike also has his Doctorate degree in Information Technology Management from the University of Maryland, University College. Welcome to the industry Mike!  It’s great to bring in senior level talent from other sectors who will bring fresh thinking and broader perspectives to real estate!  

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Consumers and Real Estate Professionals Can Shop and Save on Title Insurance and Real Estate Closing Costs at Closing.com San Diego June 24, 2009 – Closing.com, the most comprehensive source of information about real estate closing service providers ever assembled online, has announced the launch of its 2.0 Web site (in beta). Now consumers and real estate professionals can create instant closing cost estimates while shopping for and saving on all their real estate closing services. Visitors to the site can choose from a database of more than 140,000 companies providing real estate services in 11 major categories ranging from title insurance and settlement services to home and pest inspections. At a glance, consumers can see each provider’s rates and fees, office locations, credentials and services. Users can find, compare and contact providers directly through the site. “ Homebuyers spend two to seven percent of the cost of their home on closing costs. Most are not clear about what closing costs include, who they are hiring, how much they are spending or why. Closing.com gives consumers the information and tools they need to make informed decisions and save money on closing costs, and it is free to all users. “It’s a powerful new tool for real estate professionals to serve their customers. Vendors listed on Closing.com have a new, more efficient and targeted sales channel to reach professionals and consumers online to build their business,” said Tony Farwell, CEO of ClosingCorp. Closing.com’s proprietary tool called the ClosingWizard™ uses a sophisticated system that determines which services are required to complete the transaction. Based on the location of the property and nature of the transaction, Closing.com assembles a custom closing estimate for all fees and services using the company’s dynamic rate engines. Under HUD’s new rules amending RESPA (Real Estate Services Procedures Act) regulations, lenders will be required to use a new “Good Faith Estimate” or GFE form beginning January 1, 2010. Closing.com will display estimates in this new format, which the company refers to as a “Pre-Good Faith Estimate” (or “Pre-GFE”) before the January 1, 2010 effective date of the HUD rules. Borrowers can submit their Pre-GFE to prospective loan originators who will be able to deliver a more reliable closing estimate. Closing.com’s services will greatly facilitate lenders’ compliance with HUD’s reform of RESPA, which requires lenders to issue a more accurate GFE in HUD’s new form. Farwell envisions buyers and […]

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Along with the Newspaper, the News Letter is dying

by THE WAV GROUP on June 24, 2009

Direct Marketing is causing a problem for consumers and causing challenges to print and electronic real estate property marketing. The number of online and email newsletters has jumped from 475% over the past five years, while print-only newsletters decreased 43% according to Mediafinder.com. The old consumer problem was Junk Mail in the Mail Box.  The new and growing consumer problem is Junk eMail in the Inbox.  As agents continue to SPAM consumers with drip marketing newsletters, they undermine their relationship with the very customer they worked so hard to attract.  The customer, who may very well like the agent, blocks the agent’s email address as spam.  If this happens a lot, the agent’s email address will get blacklisted.  Click here to see if you are on any Blacklists. Read our story on How Newspapers are like Nursinghomes here http://waves.wavgroup.com/why-newspapers-are-like-nursinghomes

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The United States is warned that interest rate hikes prior to 2011 could spell doom for any hope of a recovery in the economy. OECD Cautions Against Fed Hikes Prior to 2011. The OECD upgraded its growth outlook its 30 member nations for the first time in two years, forecasting that growth will only collapse 4.1% in 2009, as compared to its March forecast of -4.3%. Despite this “optimism”, the OECD warned that the US and Japan should both keep rates on hold at least until 2011 and that the ECB should cut its target rate further. The key takeaways here are that governments have put a floor under the global economy and that the central banks need to keep that floor (low interest) rates in place longer than is priced (at least for the Fed). For those of you who are not familiar with the OCED, here is a summary from their website OECD brings together the governments of countries committed to democracy and the market economy from around the world to: Support sustainable economic growth Boost employment Raise living standards Maintain financial stability Assist other countries’ economic development Contribute to growth in world trade The Organisation provides a setting where governments compare policy experiences, seek answers to common problems, identify good practice and coordinate domestic and international policies.  

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Real Estate Social Networking sees dramatic growth

by THE WAV GROUP on June 24, 2009

Social networks are exploding in popularity. Forty-three percent of the online community now uses social networking sites, including Facebook, MySpace and LinkedIn. This is up from 27 percent a year ago, reports The Conference Board and TNS. Social networking spans all generations and clearly hits the target of real estate home buyers and sellers. Moreover, even older people are getting involved.  About 19 percent of those age 55 and over visit these sites, up from just 6 percent a year ago. Women are more likely than men to use social networking sites (48 percent versus 38 percent), but usage has increased dramatically among both groups in just a year. Facebook Most Popular Site The most popular site is Facebook, used by 78 percent of online households, followed by MySpace (42 percent), LinkedIn (17 percent) and Twitter (10 percent). Both men and women use Facebook in equal numbers. However, women are more likely than men (47 percent versus 35 percent) to use MySpace. Conversely, more men than women (21 percent versus 15 percent) use LinkedIn. Across generations, Facebook usage is about equal, but when it comes to MySpace, those under 35 are more likely to have an account than their older counterparts. When asked with whom they would like more access/interaction with, celebrities (15 percent) topped the list, with favorite company (14 percent), service providers (13 percent) and athletes/sports teams (11 percent) not far behind. The top concerns of social networking members – expressed by about 50 percent – are viruses/malware, exposure of information to strangers and lack of privacy. Women tend to be moderately more concerned than men. Only 14 percent claim they have no concerns, compared to 22 percent of men. Twitter Encourages Closer Connections Members of Twitter, the real-time micro-blogging website, say their top reasons for “tweeting” are to connect with friends (42 percent), update their status (29 percent) and look for news (26 percent). They also use Twitter for work-related (22 percent) reasons. Two out of three Twitter users interact with friends. Thirty percent interact with family, 30 percent connect with celebrities, and 24 percent interact with other bloggers. Members of Twitter also are likely to interact with TV shows, employers, co-workers, companies/brands and TV anchors/journalists. Among Twitter users, half report being introduced to the site by a friend or family member, and one out of three were introduced by a co-worker. The Consumer Internet Barometer, a […]

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Bing goes bonkers to Google dismay

by THE WAV GROUP on June 22, 2009

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Microsoft’s BING search engine may cause a radical shift for real estate website SEO strategies.  In the recent WAV Group report on Broker Website Effectiveness, Google was responsible for 64% of of search engine traffic.  All other search engines (including Microsoft) were responsible for 19%.  As a result, SEO specialists have focused their optimization efforts on Google as the primary search engine for their strategy. Today, in a report from web traffic measurement agency ComScore, Bing is now responsible for 16.7% of search.  This total is up from 11% when BING launched June second.  This is a remarkable shift in such a short period of time.Proper SEO strategies are tuned to meet the indexing standards and algorithms of specific search engines.  This shift will require website strategies to change to give more weighting to optimize for BING as they continue to grab market share. “It appears that Microsoft Bing has continued to generate interest from the market for the second consecutive week,” said Mike Hurt, ComScore SVP. “These early data reflect a continued positive market reaction to Bing in the initial stages of its launch.” The New York Post reported that Bings early success has “rattled” Google co-founder Sergey Brin, who is said to be leading a team of top engineers in a quest to discover how Bings algorithm works and to complete performance upgrades to the Google system. If you are under contract with an SEO service provider, be sure to discuss the BING impact at your next progress meeting.  

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Inflation Deflation and Real Estate

by THE WAV GROUP on June 21, 2009

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Today, the Federal Funds Rate is at 0%.  This has created a surplus of Bank Reserves to fight the financial crisis.  We are also seeing deflation in the Consumer Price Index.  In parlance, the cost of living has gone down.  But deflation today, combined with a mounting Federal Deficit should lead to inflation tomorrow.  This shift should create a stimulus for real estate. In the absence of the mortgage industry and employment melt down, lower interest rates and a dip in housing prices would naturally lead to a real estate buying party.  Sadly there has not been such fanfare, and many brokerages in our industry are feeling the pinch. Banks have plenty of cash on hand at an affordable lending rate (virtually free capital) but they are not putting it into circulation.  Strangely, having a large cash balance sheet is typically a negative factor for banks.  For their stock to perform, they need to turn those reserves into interest bering loans that yield them profit – expanding the credit and money supply.  This has not transpired. A good news shift may be on the horizon for real estate. At the Luxury Real Estate conference in Las Vegas this year we heard from many brokers representing the secondary home market.  Customers with perfect credit ratings, ample income, plentiful cash reserves, and 50% down payments could not get access to mortgages.  As many of you know, people who own a home over $1 Million USD will typically own 3.2 houses.  These additional homes are either income producing or vacation homes.  This entire marketplace has stalled. For some strange and unknown reason, the Federal Government has focused the real estate stimulus on first time home buyers and support for mortgage defaults – the segment of the market that is at greatest risk to repay a loan.  In doing so, they have sacrificed access to capital for the rest of the market(including the rich).  So, here is the good news. Confidence is gaining in the market place and the banks are not fearing a run on cash withdraws by depositors.  Furthermore, toxic assets (loan values higher than actual cash values) are being worked out of the market in an organized way.  If banks begin lending again with the reserves on hand, the real estate market will heat up.  Furthermore, strength in the residential resale market will reduce losses in REO properties – creating a win-win.  The […]

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Remember buying that last car – you negotiated the final price with the salesperson then they turned you over the the “Finanance and Insurance Guy” who hammers you for a warranty, mud flaps, car mats, rust proffing, chip guard and other stuff?  Somehow they always get you to buy something. The back end costs of buying a home are not much different for home buyers – inspection fees, title escrow fees, attorney fees, insurance, yadda, yadda… all adding up to hundreds or even thousands of dollars.  When you purchased your last home, did you shop for the best provider with the lowest price?  Here comes closing.com San Diego company Closing.com has wrapped their arms around a consumer and REALTOR solution that shops for the best services.  They launched a new website last week that works just like popular home search websites – enter the address and their closing wizzard pulls up vendors for all of the closing services needed.  Amy Gallagher, Broker at Century 21 Hometown Realty ran tests on seven properties they have going into escrow and found that closing.com could save her company’s customers considerable money. Check out thier new website and give it run to see how it performs in your area.  It worked great in California.  I am anxious to learn how it works around the country, so if you have a good or bad experience, please leave a comment below.  Here is the Washington Post article  

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Make More Green with a Green Real Estate Operation

by THE WAV GROUP on June 18, 2009

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There has been a lot of emphasis on teaching Realtors how to work with clients and their green homes.  Not as much emphasis has been placed on how real estate organizations themselves can deploy tools to reduce their costs and environmental impact. WAV Group recently published a paper to help real estate organizations understand the positive impact they can make by reducing their own carbon footprints, while attracting green customers and employees. Wanna help save 1.5 billion gallons of gas?  How about 2,000,000 trees?  Real estate organizations can do the right thing for the environment while strengthening their own bottom-line. They can save money while creating the potential to attract new customers and increase loyalty of their current customer base. Studies have shown that consumers are more interested in working with green companies. Employees also prefer to work for companies with a commitment to reducing their environmental impact. WAV Group recently released a paper called Make More Green by Going Green. It outlines why it is important to Go Green and importantly how you can capitalize on your green efforts. It also outlines practical, easy to implement programs to reduce a companys environmental impact. The paper has suggestions and tips that can be applied by brokerages, MLSs and individual agents. If you would like to distribute the paper to your company or customers, please contact us at marilyn@wavgroup.com.  

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Do Members Want a National MLS? Has Anyone Asked Them?

by THE WAV GROUP on June 17, 2009

Over the past few years the topic of regionalization and data sharing has been high on the list for most MLSs.  During strategic planning sessions WAV Group facilitates this is always a major topic.  At every real estate convention you attend you can find a panel on regionalization and data sharing issues.  Even so, if you talk to 10 different people you may hear 5 different ideas on how to address these issues.  Difference in opinion is a good thing, but what we see in our industry, at times, are parallel attempts to address the same issue by different individuals and organizations.  We also see different technology approaches being used to solve the same problem.   Looking at different technology approaches before selection is a good thing but implementing multiple approaches is rarely a good idea. It is hard to argue that if multiple groups are taking multiple approaches, with multiple technologies to solve the same problem there is an inherent inefficiency.  When you look at the fact that the same people are ultimately paying for these multiple processes, the brokers and agents, it seems to make even less sense. Think of the different tracks we see being taken by different players in our industry. NAR is driving forward with their plans for a national property database, currently called the Realtors Property Resource. They say the intent it not to create a national MLS but certainly much of what they are doing appears to overlap with current MLS services.  If this project really comes together it may be hard for it not to take on some or all aspects of a national MLS at some point in the future.  We are not making a judgment on whether this is a good or bad thing, at this point, but there is no way it is not going to impact every MLS in the country if it comes about. In areas all around the country, large regional consolidation is taking place. This is not being done in conjunction with a national master plan. It is being done based on real, immediate needs of local markets. MLSs like MRIS, MRED, SoCal, and Mid Florida to name a few have expanded based on real market needs and the expansion of natural market areas.  In areas like California,  MLS leadership have broken down walls and are coming together on common platforms in many places where these […]

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Green Homes Sell for a Premium!

by THE WAV GROUP on June 17, 2009

In a study released earlier this week by the Earth Advantage Institute demonstrated that homes in the Portland, Oregon market actually sold for 3 to 10% higher than average if they were green certified. It is very encouraging to see that consumers are starting to appreciate the value of green homes and reflecting it in the purchase price and ultimate the sales commission for the agent. This investigative study is part of a larger regional effort conducted by nonprofit and local government organizations. These efforts have involved some of the leading green building organizations in the Pacific Northwest, including Built Green Washington, Cascadia Region Green Building Council, Earth Advantage Institute, Master Builders Association of King and Snohomish Counties, Master Builders Association of Pierce County, the Northwest Eco-Building Guild, Olympia Master Builders, and Washington State Department of Ecology.

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The Mortgage Bankers Association (MBA) released the latest mortgage data this morning.  Bad news abounded.  As a result of rates moving up over their record lows of around 4.6% a few weeks ago, all leading mortgage indexes fell.  Applications fell by 15.8%,  Refinance fell by 23.3% and purchase applications dropped 3.5%.  This is a significant reversal from the March rise. The raise in rates was triggered by the bond market pushing the yield on the then year note up to 4%. This trend must be reversed immediately for the Fed’s recovery plan to work.  This issues is only compounded by crude oil moving back to $70 a barrel. The March rally seems to have rolled over.  Real estate brokers have until September to build enough reserves to make it through another harsh winter of losses.  Our industry may be facing the most significant contraction of brokerages in history beginning in November-February.  Big brokers and leading franchises who faced tremendous losses last winter will need to find new financing partners to survive.  Our greatest strength may be in our real estate agents who are unlikely to abandon real estate and enter the increasingly sluggish job market – indeed this may be a great recruiting season for new agents.

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Top 10 Reasons Agent Websites Fail

by THE WAV GROUP on June 16, 2009

I ran across this terrific post from Dennis Miloseski, Founder and CEO of Milobox, a new real estate web development company.  He talks about ten reasons why agent websites fail. He hits on a lot of great points here. Enjoy. 10. There is more emphasis on you, rather than your listings. Most agents are paying way too much for web sites that stroke their egos, building the “look at me bio sites” rather than leveraging open services of the web to give their properties the most exposure online – the real job of any agent site. Remember that most visitors are looking for homes, don’t hide them. 9. You’re not leveraging the power of Web 2.0 Designing for the modern web is essential, especially now. Does your site enable the ability to connect to free open services? For example; Widgets from Zillow or Trulia? Mapping from Google? Finance Widgets from Bankrate? Automated feeds for maximum property exposure online? The list goes on and on. These services are all free, how many are you leveraging on your current site? 8. Your web site visual design is dated, really it is. Does your web design look like the all too typical Realtor template site? Do you have a complex site design that discourages fast navigation to your property listings? In recent user experience studies, most users surveyed found that realtors put way too much information on their web sites. Battling through a sea of information, irrelevant resources and links was the number one reason for site abandonment and lost leads. 7. Your site requires a computer science degree to maintain Agents spend a pretty penny to have a site built, then most are stuck with something that becomes dated and too complex for them to maintain. “Going custom” isn’t necessarily the best approach when you lose the ability to keep your web site fresh and updated with ease. Developing a custom look and feel with simplified maintenance is the way to go in the long-run. 6. You’re paying way too much for no good reason Most agents with the resources and finances to go premium end up paying way too much for their web site and services. Did you know that the average realty web site with over 50 custom listings + high-res photos can be hosted for FREE? Did you know that unlimited syndication and single property web sites cost your service […]

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ARMLS deivers Indexing vs Scraping guide

by THE WAV GROUP on June 16, 2009

Perhaps this is not perfect, but it is a dandy start and I applaud ARMLS for this important first step.  It will allow thier rules committee to call a goat a goat and a pig a pig as they see fit. I am thinking that the weakness to these rules comes by way of establishing definations that can lead to legal interpretations that do not impede any self proclaimed “Search Engine” to scrape/index data.  Under this description, I think that it would be difficult to prevent Trulia, Zillow, Century 21 and other search engines from Scraping/Indexing data – afterall, they ultimately direct the consumer back to the source of data. ARMLS maintains that the CRT opinion does not factor in the end use of the “scraped” and “indexed” listing data. It fails to distinguish between benign and malicious “scraping” and “indexing.” These practices are termed benign if they provide intended benefits to the consumer and the buyers and sellers whom the REALTOR® serves, and are not in conflict with the ARMLS IDX Policy. They are deemed malicious if they utilize the listing data in a manner foreign to the original intent of the REALTOR® and the property owner, and are incompatible with the ARMLS IDX Policy. The practice of “scraping” or “indexing” by search engines for the purpose of displaying or indexing the data for consumer property search, and which ultimately directs the consumer back to its source, is benign, and is in sync with the REALTORS® intention when displaying listings on the Internet. When a third party, e.g. a search engine, through “scraping” or “indexing” misappropriates and uses the listing data for purposes not intended by the property owner or REALTOR® , these practices become malicious and should be prohibited. Any interpretation by NAR prohibiting REALTORS® from allowing search engines, such as Google, from benign “scraping” and “indexing” listing data puts the REALTOR® at a distinct competitive disadvantage.

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Marilyn Wilson and Victor Lund, partners in the WAV Group, were recently selected as featured speakers by the Broker/Agent speakers bureau.  The speaker’s bureau connects interested parties to over 100 speakers in the real estate and financial services industries covering hundreds of topics and offer keynote speakers, real estate seminar speakers, workshop leaders, breakout speakers and more.  Marilyn and Victor are frequent speakers at real estate industry events and now, though the bureau, are available to speak on a wide range of broker/agent services from brand management to the effective use of social networking.  For more information go to   www.BrokerAgentSpeakers.com

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