July 2016

Industry Vet Russ Cofano joins eXP Realty

by Marilyn Wilson on July 29, 2016

EXP Realty Logo

We want to congratulate Russ Cofano for his exciting new position at eXp Realty as Chief Strategy Officer and Chief Legal Counsel! I used to have a job as the Chief Strategy Officer when I was at Fisher-Price. It is SUCH a fun position where you can have a real impact on the growth and innovation of a company! Congratulations Russ!  Can’t wait to see what amazing news you bring to the industry in this position!     BELLINGHAM, WA – July 29,  2016 – eXp World Holdings, Inc. (OTCQB: EXPI) today announced that industry veteran Russ Cofano has joined the Company as Chief Strategy Officer and General Counsel. Cofano brings more than twenty-five-years of industry experience to eXp. He most recently served as senior vice president of industry relations for MOVE, Inc. operator of REALTOR.com® developing strategy and building relationships with the real estate industry’s leading organizations, MLSs and technology companies. Cofano has also served as chief executive officer for the Missouri REALTORS®, the largest trade association in the state of Missouri, and as vice president and general counsel for John L. Scott Real Estate, consistently ranked as one of the largest real estate brokerage companies in the nation. He has also served as an advisor to a number of REALTOR® associations and MLSs and as CEO of a real estate CRM technology company. “I have been looking for ‘the next great opportunity’ within the industry, and I’m certain that I’ve found that opportunity at eXp,” said Cofano.  “Unlike other new entrants, eXp is redefining the brokerage model of the future from within.  Glenn Sanford has assembled a fantastic team and I’m excited to join them and use my various industry experiences to help the company chart its course of success.” “Russ brings a wealth of experience and industry knowledge to the Company from multiple perspectives,” said Company founder and CEO, Glenn Sanford. “We’re fortunate to be able to add Russ to our team and believe he will have an immediate and lasting impact on the Company as we continue to grow.” Contact information for Russ Cofano: russ.cofano@exprealty.com About eXp World Holdings, Inc. eXp World Holdings, Inc. is the holding company for a number of companies most notably eXp Realty LLC, the Agent-Owned Cloud BrokerageTM as a full-service real estate brokerage providing 24/7 access to collaborative tools, training, and socialization for real estate brokers and agents through its 3-D, […]


SAN FRANCISCO, July 28, 2016 /PRNewswire/– Reflecting the strategic and operational importance of eSignature and Digital Transaction Management (DTM) across the real estate, property management and mortgage industries, thought-leaders Alex Lange from UpstreamRE, Bob Goldberg from National Association of REALTORS®, and Jeremy Crawford from the Real Estate Standards Organization (RESO) today added their expertise to the xDTM Standard Association’s advisory board. The xDTM Standard provides in-depth guidelines and best practices that Digital Transaction Management vendors should address to create a trusted online environment for their customers, including data ownership, transparency, security and the ability for data integration across applications. This is especially important in the real estate industry, given the standard includes requirements that personal information is used only for the purpose it was intended. This aligns directly with brokers’ and agents’ priority that the data collected be used appropriately and only in a manner to which brokers and agents have consented. “Standards are integral to the health of the real estate industry – they lay the foundation for improved collaboration between parties and promote efficiency in real estate transactions,” said Jeremy Crawford, Executive Director at the Real Estate Standards Organization (RESO). “We’re pleased to bring our real estate expertise to the xDTM Standard advisory board, and we’re looking forward to working with the group to ensure the right levels of privacy, validity and security are in place for all our members who use eSignature technologies.” The appointment of these new members is testament to the real estate industry’s importance as one of the earliest adopters of eSignature and DTM technology. And it comes at a time when the xDTM Standard Association is seeing increased interest from the sector to ensure improvements in technology can benefit brokers, agents, buyers, sellers and everyone involved in the complete transaction – from listing to close. “All digital transactions – especially real estate transactions, which contain some of the most sensitive and time-sensitive information – will benefit from the xDTM Standard,” said Alex Lange, CEO, UpstreamRE. “UpstreamRE is thrilled to join the xDTM Standard Association advisory board and further the work of the body to foster trusted digital transaction environments that allow for choice, privacy, flexibility, security and control – critical elements for brokers, agents and their clients.” More than 300 companies already endorse the xDTM Standard – with several prominent Board of Governors including individuals from SAP, BASF, Dow Jones, News Corp, Visa, Intel, Hewlett Packard, FedEx, NBC Universal, DocuSign, the United States Postal Service, BuckleySandler, […]


Meet Patrick Arkeveld, CEO of Lone Wolf

by Victor Lund on July 28, 2016

Lone Wolf image

Recently, Lone Wolf Founder Lorne Wallace stepped up to the role of Executive Chairman of the real estate software firm and appointed Patrick Arkeveld to step in as Chief Executive Officer.  The transition came at a key time in the evolution of Lone Wolf. The firm has been on an aggressive path of launching new products and acquiring real estate technology companies warranting an additional capital investment by partner firm Vista Equity Partners. WAV Group founder, Victor Lund connected with Mr. Arkeveld to create this article for the RE Technology Follow the Leader Series. Everyone who knows Lone Wolf founder Lorne Wallace understands that his core passion in business comes from his love of the real estate industry coupled with a deep understanding of accounting and operational best practices within a real estate brokerage. Lone Wolf grew from 50 employees to more than 300, causing the founder to seek ways to strengthen Lone Wolf’s bench by engaging specific operational expertise from large software companies. “There are a lot of great software products in the market today. But there is a difference between having a great product and running a great software business. That is why I brought on Patrick Arkeveld,” says Lorne Wallace. Patrick Arkeveld joins Lone Wolf from Constellation Software, the global software conglomeration that operates hundreds of software products across multiple industries. Constellation trades on the Toronto Stock Exchange at a $10 Billion valuation (TSE:CSU). While at Constellation Software, Mr. Arkeveld worked in a wide variety of industries ranging from product groups with $2 Million in sales to groups with in excess of $100 Million in sales. In many ways, Constellation is a huge version of Lone Wolf.  Coupled with onboarding Arkeveld, Wallace has engaged the operational excellence of the consulting group within Vista Equity Partners.  With Vista’s guidance coupled with Arkeveld’s executional expertise, Wallace believes that his firm is poised for exceptional growth while continuing to enhance their product development and all the while focusing on customer satisfaction.  Patrick’s LinkedIn profile is here. In speaking with Arkeveld, we learned instantly that the biggest surprise in joining Lone Wolf had little to do with their products, balance sheet, or P&L. It had everything to do with the culture of the staff and the relationship that the company has fostered with its customers. “Real Estate is a special industry when it comes to the relationships with customers,” said Arkeveld. […]


The Real Estate Standards Organization – or RESO – just announced two big moves. First, RESO is eliminating separate Certification fees by making all Certifications a member benefit, covered by annual RESO dues effective immediately. Second, beginning in January, Real Estate Brokerages with fewer than 100 agents can become a RESO member for just $50 a year, slashed from $500 a year previously. Membership fees – shown below in the news release issued this morning – have been overhauled for 2017 and takes into account folding in Certification fees, which should be welcomed news for larger MLSs. RESO is pushing hard to get more Brokers involved across the U.S. as well as helping smaller MLSs become members, making sure both have greater access and take a seat at the table in determining future standards for data. Here is the full news release: RESO Makes Certification a Member Benefit Adjusts Dues to Make Membership Accessible to More MLSs, Real Estate Brokerages  Morrisville, NC – July 26, 2016 – Hundreds of smaller Multiple Listings Services and literally thousands of real estate brokerages throughout the U.S. will be able join the Real Estate Standards Organization – or RESO – next year for as little as $50 annually. The RESO Board of Directors announced it has revised its 2017 membership dues to increase industry participation in standards development, and to ensure that adoption and certification of standards are accessible to all organizations. RESO Board also announced that effective immediately, Certification will be a membership benefit covered by the member’s annual dues, eliminating separate fees for Certification. “By creating new membership tiers and slashing our annual dues for brokerages with fewer agents and MLSs with lower membership counts, we make RESO membership in 2017 more accessible for everyone in the real estate industry,” said Jeremy Crawford, executive director of RESO. “This ensures all market segments are affordably represented in the creation of industry standards, and greatly strengthens our ability to implement data standards, which directly improves the process of buying and selling homes for everyone,” he added. By enhancing the RESO Fee Schedule to include Certification as a member benefit covered by annual dues, Crawford says the RESO Board’s move will immediately lower RESO administrative expenses and help streamline the certification process for everyone – RESO previously billed separately for each Certification – and it also should help attract more members. The 2017 annual membership fee for MLSs […]



In the 1990s, it was called disintermediation. In the 2010s, we are calling it disruption. Back then, we talked about a “new paradigm” that would alter the real estate business forever. Now we talk about “new business models” doing the same. The names may have changed, but the bottom line is this: I am still waiting for digital real estate transactions to be a common practice, not the exception to the rule.   What has really changed? Next month in early August, like many of my colleagues, I am heading to Inman News Real Estate Connect in San Francisco. It’s hard for me to believe that it has been nearly two decades – twenty years or more than 7,000 days – since the first Real Estate Connect in 1996. Brad Inman held the first real estate + technology confab at his family retreat in the Sonoma Valley. That was in late September 1996. Several months later, I met with Brad in a restaurant next to the Hyatt in Bellevue, WA, listening to him tell me what I missed and what he wanted to do next: a full-blown Real Estate Connect conference at the Hilton in San Francisco. He had a goal of 800+ people in attendance, including the Who’s-Who of real estate and technology leaders, at a sold out exhibit hall and wanted my help. Now I think back to 1996 and 1997 to what real estate looked like then and what it looks like today. Despite all the talk about disintermediation and the gust of wind that Internet 1.0 blew into the aggressive expansion of technology into the real estate space, and the current blitz of amazing innovations, I have to ask: What has really changed? Fundamentally unaltered It’s no longer Homestore that is the invincible giant: it’s now Zillow. But seriously, did Homestore add any real value to the real estate business? Has the consumer saved a dime because of Zillow? Or were both firms simply guilty of redistributing dollars and taking market share from someone else? When I watch a real estate transaction today, I see almost exactly what I see when I bought my house on Bainbridge Island in 1996: the vast majority of folks still use a real estate agent, still typically pay a 6% commission, you still have to turn in a ton of documentation – more now than you did in 1996! – […]


The Confident House Hunter

It was a sunny day on beautiful Bainbridge Island two years ago when I met with Dylan Chalk. It was at the New Rose Café, a nearly secret lunch spot hidden among the plants and outdoor sculptures at the historically significant Bainbridge Gardens. Dylan had an idea for a new book about home buying and he was seeking my professional counsel, as well as my writing, editing – and eventually – promotional skills. As a member of the National Association of Real Estate Editors (naree.org) for more than a couple of decades, I have received enough books about buying a home to fill a very large bookcase. There was a time in fact that my mailbox would be jammed with more than one book, and I would immediately wonder how my colleague, the late-great Bob Bruss, who was the definitive real estate book reviewer, managed to plow through all of that content, as surely he could have stuffed many bookcases with what came into his mailbox. When Dylan first asked for the meeting, I found myself thinking about the often quoted Commissioner of the U.S. Patent Office, who in 1899 said: “Everything that can be invented has been invented.” Didn’t we have hundreds of books written about home buying already? Healthy skepticism To say I was a bit skeptical going into this meeting would be a significant understatement, but I wasn’t going to discourage Dylan – at least not without first hearing him out. After all, I had just hung my shingle officially as Kevin Hawkins Public Relations just a few months before joining Marilyn and Victor to form our WAV Group Communications division, so this was a business meeting with a potential client, or so I kept reminding myself. But what would evolve from this meeting was quite unexpected, in retrospect. Dylan is a next generation home inspector: youthful, tall, blonde and good-looking with an impressive resume: He’s personally inspected more than 5,000 homes in the Pacific Northwest, principally in the Greater Seattle area. He also developed ScribeWare, a software program that helps home inspectors write professional narrative reports. He is the owner of Orca Home Inspection, based in Bainbridge, and also teaches clock-hour classes for Washington Realtors®. Dylan was always thinking ahead: he was an early adopter of technology, was a pioneer in the use of infrared cameras to detect energy seepage. He also was the smartest, most knowledgeable […]


Mastering Market Literacy

by Steve Cook on July 20, 2016

Housing Market Jenga

Perhaps the most valuable lesson that real estate consumers learned from the housing crash was that home values can fall as well as rise.  More than seven million families lost their homes to foreclosures and short sales; a brutal wake-up calls that though homeownership is safer than most investments it still involves risk.  Today’s buyers are very aware that a single wrong decision or factors beyond their control can cost them dearly. That is one reason 90 percent of today’s buyers think it is very important to have an agent with knowledge of the real estate market.[1] Successful listing presentations and CMAs are rich with local data and analysis.  Agents who demonstrate a fundamental understanding of local market trends win more business and become trusted advisors because their knowledge.  Market “smarts” have become an important marketing strategy.  More and more agents and brokers as well as real estate websites, appraisal companies, franchisers and data analytics firms use the latest data to publicize market trends as a way to communicate their expertise. You do not need a degree in economics to become market-literate, just an understanding of how local real estate economies work, fluency with the terminology and good sources for local data on sales, prices, values, and inventories.  Add your professional expertise and your skilled observations of the latest trends in the charts and numbers and you have a winning formula. The Basics: How Real Estate Markets Work Ideally, real estate markets follow the laws of supply.  If the supply of homes for sale is greater than demand, the market will put pressure on prices to fall until supply and demand come into as because buyers take advantage of bargains and fewer sellers list their homes Home will take longer to sell.  Should the supply of homes for sale be too small to meet demand, homes will sell faster, and prices will tend to rise until more sellers list their homes and buyers wait for better prices. So the numbers of homes for sale, or inventories, and demand are the two keys to understanding how sales and prices are behaving and will continue to act shortly.  Demand is driven by changes in local household population; local income and employment levels; interest rates that make mortgages more or less expensive; accessibility of mortgage credit; and local rents.  Supply is created by move-up buyers, who also contribute to demand by buying a […]

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Will Zillow Win The MLS Data Aggregation Wars

by Victor Lund on July 20, 2016

Data Management

A new war over data management has broken out among America’s largest technology firms, and no clear winner is in sight. To begin, it may be best to level set around what data aggregation is. For brokerage firms or technology companies that leverage MLS data in software, they are pulling MLS data feeds. When you are pulling more than one feed, you are aggregating MLS data. Brokerage firms and software companies that have hired WAV Group to streamline their data aggregation systems know that we have always focused on the three leading firms that have been aggregating MLS data for years: Homes.com, Real Estate Digital, and WolfNet. From time to time, we do send our RFPs to other firms, but we have never been able to find any vendor who has the breadth of market coverage or the quality of data management systems that compete with those firms. The thesis for outsourcing data aggregation if you are a broker or a software vendor is simple. Homes.com, Real Estate Digital, and WolfNet already have the data on their servers. Each of them curate more than 98% of the MLS data from more than 600 of the nation’s MLSs every day, and in some markets they are updating as much as 96 times per day (about every 15 minutes in large markets). There are easily 4 million updates per day to the data. Rather than duplicating the effort with your data administrators, brokers, franchises, and software vendors are outsourcing. The price is lower than doing it yourself and, in our experience, these three firms are expert at the job and provide delightful customer service. Here comes Zillow and CoreLogic Although Homes.com, Real Estate Digital, and WolfNet have been sword fighting each other for prize accounts like Realogy, RE/MAX, Keller Williams, and HomeServices of America for decades, the war is about to change. Two massive companies are entering the battle with some pretty attractive offerings. Zillow has developed and launched a product called RETS.LY™. CoreLogic has developed and launched a product called Trestle™. The primary difference between the incumbent data aggregators and the new data aggregators is that they are targeting the sale and delivery of the service to MLS rather than to brokers or software developers. Zillow announced a handful of small MLSs who are licensing data to RETS.LY. CoreLogic came out of the chute with 300 MLSs covering the data of […]


The Davos of Real Estate Journalism

by Steve Cook on July 20, 2016

NAREE 2016

Have you ever wanted to have the opportunity to really get to know the journalists who cover real estate for the Wall Street Journal, Bloomberg, Washington Post, Inman, Bankrate, CBSMoneywatch, HousingWire, REALTrends, or the key real estate editor at your top metro newspaper? Would you like to get a sense of how they view real estate markets, mortgage finance, real estate technology and the other topics?  How do they get their information?  What do they think are the paramount issues facing real estate consumers and the real estate industry? Above all, how can you contribute to their coverage as an informed source able to articulate your observations in words that will resonate with others?  Imagine how your business and your future in the industry might benefit from national coverage that inherently positions you as a leader. Every June top real estate journalists and the public relations people who work with them gather to meet and update themselves on the latest trends and issues.  It’s a meeting based on common interests and needs, sort of a mini-version of the World Economic Forum held in Davos, Switzerland each January.  It’s the annual meeting of the National Association of Real Estate Editors. This past June was my 16th NAREE meeting.  Attendance from both journalists and communicators was greater than ever as public interest in real estate returns with the real estate recovery.  During that time, I’ve learned a great deal about how individual news organizations cover real estate, especially why they decide to do a story on a particular trend and how they go about putting their stories together. Most people would rather not become media sources and those who do often don’t know to work successfully with reporters. The migration of real estate advertising from print to the Internet devastated real estate journalism. Hundreds of real estate journalists lost their jobs and very few online news sites can afford more than one or two reporters, relying on freelancers for much of their content.  For several years, NAREE’s membership declined drastically, but now is reviving as reporters make the rocky journey from full-time jobs to getting paid very little for the free-lance piece they write. Real estate journalists still employed at major outlets today are thinly stretched.  They badly need sources they trust for their accessibility, candor and expertise on topics that directly impact consumers like affordability, access to capital, lending standards, MLS […]


How Much Does It Cost to Recruit an Agent?

by Victor Lund on July 20, 2016

Recruitment Contract

The National Association of REALTORS® hosted a Power Broker Roundtable and their recent topic was about agent recruiting and training. What I really like about the large broker roundtable is that you typically get some relatively pure information. I think that is the case here. The roundtable members for this discussion included representatives from some of the finest brokerage operators in America – Nick D’Ambrosia, Broker of Record, The Long and Foster Companies; Lennox Scott, CEO of John L. Scott Real Estate Seattle; Chad Ochsner, Broker/Owner of RE/MAX Alliance Denver; and Linda Sherrer, President and CEO of BHHS Florida Network. By rough count, they represent well over 100 offices and over 10,000 sales associates. When it comes to recruiting, I think they have it down. There were two data points that I extracted from the conversation. First, they have dedicated recruiters. In parlance, Chad Ochsner has three full time recruiters who delivered a net gain of 50 agents this year. That is the first data point. If you have a full time recruiter, you should expect that they deliver between 15 and 20 agents a year. If you have a full time recruiter, you should expect that they deliver between 15 and 20 agents a year. Many real estate brokerages put the responsibility of recruiting on the shoulders of the broker owner or the office manager.  In many cases, that may work out just fine. But in other cases, you may need to recognize that recruiting may be a weakness of an individual in your firm. If that is the case, supplement that weakness by hiring someone who is an expert, or assign the responsibility to someone else. The second data point is the cost of recruiting and training an agent. This is a very important matrix. I believe that brokers fail to truly calculate the cost of bringing an agent into the firm.  I really like the software developed by Terradatum called Broker Matrix, which has a module called Proficiency Matrix. It is a way to quickly calculate the ROI on an agent based upon their performance. It is not only good for recruiting, but also for evaluating your agents for their ROI. Let’s face it, too many brokers have agents who are sitting around costing them money. If an agent is not selling, they are absorbing resources. Either put them on a track to become productive, or let […]

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No longer do mid-size brokerages and agent teams have to struggle to deliver a competitive online experience to their customers and create marketing solutions for their agents. Boston Logic has an ace in hole for them–a new hands on support service staffed by top real estate tech pros for the fraction of the cost of a full-time employee. See the full press release below: BOSTON, Mass. (July 19, 2016) – Boston Logic, the technology platform that powers enterprise brokerages nationwide, announced the launch of Ace, a powerful technology solution that ties together a brokerage or team’s website, online lead generation, lead routing/follow up, CRM and online marketing, while also providing a skilled marketing person who can help drive these initiatives and campaigns. Ace is tailored for agent teams and boutique brokerage companies, who often lack a dedicated staff person to lead their online marketing programs. “Through many years of working with brokerages, we’ve learned that one of the biggest obstacles that brokers and teams face is having the staff to help drive the technology in which they invest,” said David Friedman, founder and CEO of Boston Logic. “We designed Ace to include marketing support because we want to provide not only great technology, but impactful outcomes, even when the brokerage or team doesn’t have the full time staff to do so in- house,” Friedman said. The Boston Logic Ace solution was built for agent teams and brokerages with up to 50 agents who want to grow their online business, automate lead capture and scoring, automate marketing and customer follow-up, stay in touch with their past clients and spheres of influence, and get help piloting these systems. Ace combines Boston Logic’s comprehensive suite of broker technology solutions with a dedicated remote chief technical and marketing administrator for a fraction of what it would cost to hire a full-time professional, usually under $1000 a month for both the expert and the software. “Ace is perfect for real estate professionals who want to sell homes, not manage websites and software. It provides technology to grow your business and the people to help you drive it. Ace experts become a part of your team to both pilot technology and do the hands-on work that you don’t have time for, the stuff that’s everyone job, so it’s no one’s job,” said Spencer Taylor, Boston Logic’s Head of Product. “Lots of our clients simply don’t make […]


RealtyUSA joins the Howard Hanna Family

by Victor Lund on July 13, 2016


Two of the nation’s top real estate firms have entered into a definitive agreement for RealtyUSA (over 23,000 transactions) to join the Howard Hanna family of companies (over 66,000 transactions). Merle Whitehead of RealtyUSA will remain with the firm and operate all of the Hanna company business interests in New York. Congratulations to both of these firms on their transaction, among the largest seen in our industry since the HomeServices acquisition of Fox and Roach. Mr. Whitehead will continue to serve as Chairman of the Broker Public Portal. The event also recognizes that Howard Hanna extends their share of ownership of MLS systems, as many of the MLSs that RealtyUSA is a member of are broker owned. See the full press release below: Pittsburgh, PA (July 13, 2016) – Today at a joint press conference held in Buffalo, New York,  Howard W. “Hoddy” Hanna, III Chairman of Howard Hanna Real Estate Services, and Merle L. Whitehead, President and CEO of RealtyUSA, announced that RealtyUSA has merged into the Howard Hanna family of companies.  This merger combines the largest residential real estate broker in New York State with the largest broker in Pennsylvania and Ohio. “I have known and respected the Hanna family for years. Their growth in the last decade has been amazing.  A common theme of commitment to our agents by developing the best in products and services for customers and clients will assure our combined success,” said Mr. Whitehead. RealtyUSA is the #1 broker in the state of New York with 65 office locations covering Western and Central New York, Northern New York, the Capital Region and the Southern Tier.  The company has more than 2,200 sales associates and employees and is ranked the 9th largest real estate company in the country with 23,023 closed transactions last year.* Howard Hanna Real Estate Services is the #1 broker is Pennsylvania and Ohio with 205 office locations in the eight states of Pennsylvania, Ohio, New York, Virginia, Michigan, West Virginia, North Carolina and Maryland.  The company has more than 7,100 agents and employees and is ranked the 4th largest real estate company in the country with 66,714 closed transactions last year.** The merger ranks Howard Hanna as the 3rd largest real estate company in the United States.  The combined performance of the joint company is $16.2 billion in closed sales volume last year and 89,737 closed transactions.  The combined strength […]


Register Now For The RESO Fall Conference

by Marilyn Wilson on July 8, 2016

RESO Fall Conference Promo

RESO Fall Conference: October 24-26, 2016 Nashville, TN RESO Conferences have become a CAN’T MISS event for MLSs, Brokers and Technology Partners. The 2016 Fall Conference is no different. Join the industries leaders, movers and shakers, and your peers for a look into the future of real estate standards. Three ways to enjoy of the 2016 Fall Conference: Participate in a variety of Workgroups Contribute to the future of standards Join the NEW Business/Broker Track Learn how to grow your business using RESO Standards Attend the Technology Track Learn about the future of RESO and Web API Register now to receive the early bird discount! REGISTER HERE! Hotel information: Renaissance Nashville Hotel 611 Commerce St. Nashville, TN 37203 Click here to book your room.


Steve Brown

WAV Group has enjoyed the awesome experience of working with many of the Leading Real Estate Companies of the World and The Realty Alliance firms. Chief among them is Crye-Leike, REALTORS® – among the 20 largest firms in America. The firm promoted its General Manager to President this week. Steve Brown has been an integral part of the company and its growth since joining the firm in 1980. Under the wing of CEO Harold Crye, Brown has developed into one of the most versatile and experienced executives in the real estate industry, long serving the firm as General Manager and now as President of the Residential Real Estate Company.  They operate a very complex business, supporting over 84 company owned offices and 29 franchise offices serving over 3000 REALTORS® across 9 of the United States of America. He burns a lot of shoe leather! All of us at WAV Group would like you to join us in celebrating Steve’s advancement – drop him a note on LinkedIn Enjoy the official company press release below: Memphis, Tenn. (July 6, 2016) – Crye-Leike, REALTORS®, the sixth largest residential real estate brokerage firm among the nation’s top 500, has announced that Steve Brown was promoted to president of residential sales. He previously served as executive vice president and general manager. He will be responsible for overseeing and managing real estate sales as well as assisting managers and branch offices with core services in all regions of Crye-Leike which covers nine states and a sales team of over 3,000 sales associates. He has served the company in various management capacities over the past 36 years. Crye-Leike (www.Crye-Leike.com), a full service real estate company for 39 years, has a network of 84 company-owned offices and 29 franchise offices located throughout a nine-state region in Tennessee, Arkansas, Mississippi, Georgia, Kentucky, Florida, Oklahoma, Alabama and Missouri. In his expanded role, Brown sees it important to continue to “assist managers and sales people achieve their goals with the best systems and tools to keep up with ever changing market conditions, technology, competition and regulation,” he said. “Integrity, fairness and being goal driven will remain constants,” said Brown. “We may grow our footprint in some other markets, but our main focus will be to continue to grow our market share in every region we currently serve. The average homeowner only trades homes five to seven times in a lifetime. […]