Dylan Chalk

We told you about “The Confident House Hunter: A Home Inspector’s Tips for Finding Your Perfect House” by America’s new favorite home inspector Dylan Chalk just before it hit the bookstores and Amazon last year. Well, Dylan just won the Silver Award at the 11th Annual Robert Bruss Real Estate Book Awards, held during the National Association of Real Estate Editors (NAREE) conference in Denver last week. In my column from […]

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Zillow is a Broker – So What?

by Victor Lund on June 21, 2017

Zillow Logo

“Berkshire Hathaway Home Services, NRT, Redfin – all brokers. Do brokers drop out of IDX because they are selling homes in their market? Brokers share their listings with these large firms everyday. If Zillow joins the list, what’s the diff?” This is the conversation starter that an investment banker had with me today. I appreciate having conversations with people in the capital markets. Bankers see the world differently. They believe […]

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I just love it when technology truly helps make it easier for MLSs and brokers to deploy great technologies for consumers!  Today, FBS and Solid Earth are announcing a really exciting partnership that will make it MUCH easier for MLSs to help their brokers generate tons of leads and listing of exposure without spending ANY additional dollars! We talk a lot about data standards and their advantages, but sometimes it’s […]

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Don’t Miss Out!

by Camilla Harvey on June 21, 2017

Ocean Wave

We are officially midway through 2017, now is a great time to sit back and reflect on the year so far and to begin preparing your organization for the inevitable evolutions we will experience throughout coming months and into 2018. Do you sometimes feel like your Board of Directors and key staff could benefit from a WAV Group overview of what is happening in the real estate industry today? Could […]

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Instanet Logo

Austin, TX – June 19th, 2017 – Instanet Solutions has officially released the new TransactionDesk App for iOS devices. The new TransactionDesk App is free to all current TransactionDesk users. The new TD App enables users to manage all of their listing, sales and lease transactions from their phones or tablets. With the TD App you can keep in touch and communicate with clients, share documents, create and fill in forms, […]

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BPP Logo

Arroyo Grande, CA, June 15, 2017 – For Immediate Release: The Broker Public Portal (BPP) is a thriving real estate industry initiative that is delivering benefits to about half of all real estate professionals in America today. The company expresses its gratitude for those who have served as leaders and welcome seven new members to its Board of Managers. “It is an honor to serve with so many great leaders […]

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MLS Industry Veteran Tom Beede to Retire in July

by Marilyn Wilson on June 14, 2017

Metrolist Logo

We will miss you Tom!  There’s nobody that keeps the industry honest and accountable like you do! Congrats to Bill and Bob and the rest of the team too! SACRAMENTO, California – Tom Beede, President, CEO and CFO of MetroList Services, Inc., has announced his retirement after more than 32 years of service with MetroList and over 40 years in the MLS industry. His retirement is set for July 14, […]

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Did Zillow® Open the Door to Their Own Demise?

by Victor Lund on June 14, 2017

Zillow Logo

One of the greatest philosophers of all time was Georg Wilhelm Friedrich Hegel (1770-1831). For brevity, let’s call him Hegel and be thankful to the University of Berlin where he lectured. I will suspend with the deep philosophy I learned in college and summarize Hegel as the author of a triad of historical development referred to thesis, antithesis, and synthesis. In our observation, the MLS is the thesis, Zillow® is […]

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Google Local Guides Are Great For Real Estate

by Victor Lund on June 13, 2017

Google Local Guides

If you remember the rage about FourSquare years ago, its coming back again. But this time, Google is leading the way to create local experts and Google Maps is the platform. So set up your account on Google Local Guides and get going! If you participate a lot, (hit 50 reviews), you will be highlighted as a top reviewer on Google Maps for Apple’s iOS and Android. Why? Well, that […]

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Coldwell Banker Ackley Realty

When was the last time you got a friend request on Facebook from someone who hadn’t bothered to upload a profile photo and was still using the grayed-out floating head instead?   I’m hoping it was a while ago, but maybe you can remember how you felt when a faceless person reached out to touch you.  When I get one of those I simply delete the request and move on. […]

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Big Data Can Drive Bigger Broker Margins

by Victor Lund on June 9, 2017

customer reports

WAV Group spends a lot of time consulting with brokers on how to re-margin their business. We published a paper in 2013 called Harvesting Business From Broker Data.  That paper characterized the methods that we developed with a number of brokers to harvest business from across the enterprise of title, mortgage, residential, relocation, insurance, commercial, and property management businesses. It has worked very well for many brokers to recapture repeat […]

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Paragon Partners With Zillow For MLS Features

by Victor Lund on June 7, 2017

Zillow Logo

According to a news release today, Black Knight Financial Services, developers of the Paragon MLS system and has partnered with Zillow for data management tools. Zillow purchased Bridge Interactive last year, a company that is well known for RETS servers (Contact) and listing input modules (Compose) for MLSs. As part of the alignment between the two companies, the release states that Zillow will be providing the technology to aggregate data […]

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5 Technical Benefits to Upstream

by Victor Lund on June 6, 2017

Upstream

I think that a lot of people are confused about Upstream. Some people think that it is a consumer-facing site like the Broker Public Portal/Homesnap. Others think that it is some kind of broker owned MLS. It is none of those things. It is a database for brokers to create, store, and distribute data. For the most part, every large firm and franchise organization is doing this today, but as […]

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NAREE Denver Conference Destined to Dazzle

by Kevin Hawkins on June 6, 2017

NAREE logo

Even when it comes to working with reporters who cover our industry, the real estate business is unique. Think about it. You could spend a month and tens of thousands of dollars on transportation, lodging and meals, trekking across the country to meet with a couple of dozen reporters, or you could attend a single conference and in a few days accomplish much the same thing. That’s exactly what’s happening in […]

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Empty Listing

‘Naked’ listings are a disservice to both buyers and sellers and WILL hurt your brokerage! When a listing hits the MLS and is syndicated to brokerage and portal websites — especially in 2017 — there are qualified, avid buyers who are waiting for that listing. They want to learn everything they can about their potential new home so they can decide whether it’s worth the asking price and whether they […]

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How Loyal Are YOUR Customers?

by Marilyn Wilson on June 6, 2017

Hand Holding Small We Love Customer Signage

It is critical for MLSs and Brokers to measure the relationships they have with their customers.  While most MLSs do not have DIRECT competition, they have tons of indirect competition.  MLSs compete against companies that generate leads for agents since that it one of their key roles. They compete against training companies providing CE credit and teaching about technologies. MLSs also compete. MLSs also compete with companies that provide ways to […]

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Luxury house with pool

Customer experience is the cornerstone of luxury purchases. Buying luxury yachts, jewelry, clothing, cars, restaurants……you name it – its always different. Now lets look at the other side of the coin. Have you noticed that retail in your downtown area is dying? Have you noticed that malls are struggling? Macy’s, Target, Walmart, Gap, Nike and so many other retailers are struggling. The silent voices are the small, non-chain merchants, commonly […]

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Boston Logic

    Boston, MA — June 1st, 2017 – Boston Logic today announced it has acquired global real estate CRM and marketing software provider Propertybase. Propertybase provides a best-in-class brokerage and team focused CRM built on the Salesforce platform, serving clients in over 60 countries. Propertybase management and team of 48 will continue in their roles with the company. “The Propertybase team has built an impressive product and a global […]

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Upstream Adjusts and Improves

by Victor Lund on May 31, 2017

Upstream Logo

WAV Group has played a humble role in the evolution of Upstream from a concept to where it is today. The effort has been shaped by the deep involvement of leading technologists from across the brokerage and franchise community. This week, we have been pummeled by questions arising out of their recent announcement during the 2017 Midyear REALTORS LEGISLATIVE MEETINGS & TRADE EXPO in Washington D.C. Upstream is a bright […]

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No

As a Founding Partner at WAV Group consulting, I have the opportunity to talk to fund managers about their investments in real estate. Some investors are focused on supporting public companies such as Realogy, RE/MAX and others are betting against them with short positions. The truth is that we do not ever know the position of the investors when they ask questions. We just answer them as best we can. […]

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