Some 13,600+ Agents Get Unlimited Tech Support from “Friendly” U.S.-Based Staff  Orlando, FL., (October 28, 2015) – California’s Orange County real estate agents are more dependent on technology to help them buy and sell homes than ever before, and now when a computer crashes or a smartphone glitches out, they can get immediate assistance. Tech Helpline, the real estate industry’s #1 tech support service, is a new, included member benefit […]

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Preparing for Success in the Coming Year

by Marilyn Wilson on October 27, 2015

As we approach the end of another exciting year in real estate, now is a great time to sit back and reflect on the best ways to help prepare your members and organization for success next year. We have talked many times over the years about the importance of staying in touch with what is happening in the industry today. Here’s what can happen when an organization is out of […]

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REDPLAN directors Victor Lund of WAV Group and Merri Jo Cowen, CEO of My Florida Regional MLS had a call to discuss REDPLAN’s new Prior Art and Forms Library. Lund: When did MFRMLS join REDPLAN? Cowen: MFRMLS joined REDPLAN a few years ago. I joined the Board of Directors shortly after. Lund: Why did MFRMLS join REDPLAN? Cowen: Our Board of Directors was motivated by the need that they see […]

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WAV Group Partnering With MLSs On Zillow Survey

by Victor Lund on October 27, 2015

WAV Group is recruiting MLS and broker participants for a study to get an understanding of what these groups of people think about their relationship with Zillow. This study is funded internally at WAV Group. What do home buyers think of the service? What do home sellers think of the service? What do renters think of the service? What do Property Managers think of the Service What do Premier Agents […]

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Broker Public Portal Update – October 2015

by Victor Lund on October 27, 2015

Many participants in the Broker Public Portal project were in attendance at the Council of MLS annual meeting in Kansas City. It was an extraordinary event, and one could not walk away without a sense that brokers and MLSs are communicating and working together better today than ever before. The BPP, LLC leadership in attendance was able to have meetings with prospective and partner MLSs, providing status updates on our […]

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Millennials and Home Buying Revisited

by Kevin Hawkins on October 27, 2015

The great statistical debate continues on the impact of Millennials today on home buying. About a year ago, I wrote about the conflicting data (“Millennial Marketing Madness”) that argued Millennials were not going to drive the majority home sales in 2015 despite what marketers and self-interested parties were claiming. Fast-forward today, and it looks like the hardcore data was accurate and the marketers missed the mark. Today’s headlines have taken […]

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3 Ways to Leverage Your PR

by Kevin Hawkins on October 27, 2015

A potential client called recently to engage the services of WAV Group Communications. Typical to most initial conversations with many potential clients in the real estate industry is the misunderstanding of what public relations is. I assured him it was much more than simply writing a good news release and publishing it on a paid wire. That topic alone is another column. But the conversation reminds me of how little […]

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Larson Skinner founder named to industry hall of fame

by Victor Lund on October 22, 2015

Minneapolis, October 19, 2015: Brian N. Larson was inducted into the Council of Multiple Listing Services (CMLS) Hall of Fame at the CMLS Conference in Kansas City on October 8, 2015. According to CMLS, “The honor is a means of recognizing and acknowledging a lifetime of leadership, energy, and intellect that improves and elevates the real estate multiple listing service industry.” During its 58-year history, CMLS has been the trade […]

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Upstream Agent Record

by Victor Lund on October 22, 2015

Many assume that Upstream is only about listings. In fact, there are six database categories that are contemplated for the application that solve a lot of problems for brokers of any size. The Need For A Single Agent Record Depending on the brokerage, the Agent Record – their office address, office phone, bio, headshot, cell number, social media profile, et. al. Agent Records are used in a lot of applications […]

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Pacific Union acquires The Mark Company

by Victor Lund on October 19, 2015

Pacific Union is a company of proud heritage in the San Francisco bay area. They are among the premiere brokerages spanning from Napa, through San Francisco, around the East Bay, and down into Silicon Valley. They have about 600 sales associates and approach $7B in sales. Today, they made an announcement that they have entered into a definitive agreement to acquire The Mark Company. The Mark Company focuses on marketing […]

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Upstream Revealed

by Victor Lund on October 15, 2015

As many of you know, WAV Group has been working with a group of brokers and franchises for more than a year on a project called Upstream. Today, Upstream is a corporation with one of the strongest board of directors in our industry. It has been an honor to work with the board along with the CIOs and CTOs of their corporations to define the Upstream application and talk to […]

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Getting The Word Out Through Agents

by Victor Lund on October 15, 2015

WAV Group works with a number of different company types. We work with large brokerage and franchise organizations, technology firms, MLSs, and Associations of REALTORS. Our specialty is enterprise strategy and enterprise systems. For a long time now, we have seen our customer segments struggle with communications. “Agents Don’t Read” The chief complaint with communications in our industry is that agents don’t read. At WAV Group Communications we call that […]

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Understanding the MRIS-TREND Project

by Victor Lund on October 14, 2015

      The highlight topic for the CMLS conference last week was the overview provided by Tom Phillips, President and CEO of TREND; Gene Millman, TREND Board Chair and David Charron, President and CEO of MRIS on their shared vision for bringing their two regional MLSs together. The keynote for me is that these organizations and their boards of directors started with a clean whiteboard. Nothing was held back […]

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Better Market Reports

by Victor Lund on October 13, 2015

Graphs, Actives, Pendings, Recently sold, yadda, yadda. I have been reviewing the market reports across a variety of brokerages recently. They all seem to be missing the same little touch of information – an AVM. What Is A Market Report? The definition of a market report is hard to pin down. They are automated reports that tend to change based upon the state of the consumer. If the consumer is […]

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Brokers Must Immediately Audit Mobile

by Victor Lund on October 12, 2015

Mobile traffic is 50% for most brokers today. Sadly, the mobile solution that you purchased a year or two ago is probably behind the times. Not only does your website need to be “responsive” to any mobile browser, but you’d better have a damn good app too. The first thing that you should do is try it. Make sure that you download your app, and use it every time you […]

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Quarterbacking the adoption of the RESO Data Dictionary

by Marilyn Wilson on October 8, 2015

An inside look with the Workgroup’s Chair, Rob Larson of CRMLS By Jeremy Crawford He’s at the helm of what has been hailed as real estate’s “Rosetta Stone.” Rob Larson, the Chief Information Officer of the nation’s largest Multiple Listing Service, CRMLS, chairs the RESO Data Dictionary Workgroup. The Workgroup is responsible for the real estate industry’s new and growing set of property data listing standards, which is quickly approaching […]

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CAMBRIDGE, ON (OCTOBER 7, 2015) – Lone Wolf Real Estate Technologies, the North American leader in real estate solutions and services, announces the appointment of Rich Igou as the Solutions Architect for their office productivity platform, WOLFconnect. WOLFconnect integrates listing data from associations and real estate boards into the front and back office components of nearly 10,000 real estate brokerages in North America. “Rich joining our technology team is part […]

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Heading to CMLS? Know your BBQs

by Kevin Hawkins on October 6, 2015

It was Wilbert Harrison in 1959 who sang “Kansas City, here I come, I’m going to Kansas City, Kansas City, here I come . . . I’m gonna be standing on the corner 12th Street and Vine, With my Kansas City baby and a bottle of Kansas City wine…” (song is here) I don’t know about Harrison, but I’m going to Kansas City for CMLS and some barbecue. If you’re […]

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One thing that most executives are not trained for is talking to reporters. Some have a natural talent for it, but most learn the hard way. Having spent more than 25 years coaching executives on how to best work with reporters, here are the seven most important thing that all executives must know before they talk to the press. Getting ready The first thing to remember when a reporter calls […]

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MLS As A Communication Tool

by Victor Lund on October 6, 2015

Years ago, real estate agents gathered for breakfast with wrinkled sheets of paper culled from notes that took at listing presentations. Of course, they were not listing presentations at the time. It was more like a walk around the place. Someone in the area, often a relative or a neighbor, was trusted for selling property. There were not a lot of transactions then. Many families homesteaded their land, like my […]

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