Recruiting

Love HELPING REALTORS® succeed? Have we got a job for you!

by Marilyn Wilson on November 2, 2017

We’re excited to announce that WAV Group is working with Carolina Multiple Listing Service (CarolinaMLS) to find a Help Desk Support Manager. Carolina MLS CarolinaMLS is an 11,000 member organization which is a subsidiary of the Charlotte Regional REALTOR® Association.  This progressive organization is one of the largest associations in the U.S. and CarolinaMLS is experiencing significant growth.  In addition to providing wholesale service to North Carolina Mountains MLS and adding 3,519 users, it is in the process of onboarding over 600 more users by providing wholesale service to the MLS of Catawba Valley, bringing subscriber numbers to 15,000+.  Additional similar MLS growth is anticipated. This vibrant organization also has a school of real estate (Mingle School of Real Estate) and a 501(c)(3) foundation (the Housing Opportunity Foundation) as well as a Realtor® Store.  All are housed together in centrally located Charlotte, NC and they are in the process of building a new 66,000sq. ft. building with cutting edge technology and services at the same location. CarolinaMLS, as well as the organization as a whole, has remarkable stability and a very low turnover rate.  Retention is high, quality of life and home-work life balance are priorities.  It is a pleasant and casual environment with a culture of mutual respect and open communication but also a culture of service, with the realization that it exists to serve its members, participants and subscribers. Job Responsibilities The Help Desk Support Manager is a critical driver of member satisfaction and loyalty for the organization. This position is responsible for managing a team that is delivering timely, respectful and helpful information. The team is responsible for helping REALTORS® leverage CarolinaMLS tools to sell more real estate. This position is responsible for helping CarolinaMLS members fully leverage the technologies available including the Matrix MLS system, Carolinahome.com, Carolinarealtors.com, Mingleschool.com, Showing Time, SAFEMLS, Realist, Move/ListHub and Statistical Analysis Module (SAM).  They also assist with identifying and writing communications explaining system updates to members. The Help Desk Support Manager will work closely with the VP of MLS as well as the CIO and will also be responsible for working closely with the MLS Committee to ensure that the system continues to evolve to serve the ever-changing needs of CarolinaMLS members.  The successful candidate will participate in MLS committee meetings regarding MLS system updates and assist with implementing MLS committee recommendations to update or improve the MLS system.   They are […]

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Pillar to post

I have always admired PILLARTOPOST. They have created a well-recognized backed up by a consistent service experience monitored closely across its 600+ franchises in North America.  They have taken a business that has been serviced historically only by mom and pop shops and created a corporate quality control system that ensures a thorough and predictable home inspection. PILLARTOPOSTS’ broker partnership feel good working with a brand that has gone above and beyond to protect the interest of their clients and ensure that transactions do not fall apart at the last minute because of an unexpected problem. They are looking for a VP Marketing to continue to expand the brand into new markets and help attract long-term working with relationships with brokers and agents across North America. Attached is their job posting; Check it out!   Pillar To Post Home Inspectors is looking for a world-class marketing leader  to join our team as VP Marketing. Pillar To Post is a 23 year old company on a brand-experience driven growth mission.  It operates nearly 600 franchises across 49 states and 9 provinces, is North America’s leading home inspection company and is consistently rated an overall Top Franchise system and Number One home inspection company by Entrepreneur Magazine.  The business has doubled in the past four years and the vision is to double again over the next 4-5 years. Growth and opportunity have created the immediate need for a world-class VP Marketing to drive toward the vision for the future. As a member of the senior team and leading a staff of talented young marketers and world-class marketing partners, the VP Marketing will be a key driver of growth.  Confident with thought leadership, strategic thinking and with a hands-on, get it done approach, this person will be instrumental in shaping the future of Pillar To Post and the home inspection industry. You are already the marketing leader in your organization with a track record of success and a passion for making a difference and are now ready for “that awesome opportunity to put your own dent in the universe”.  You have experience in a distributed business model and understand working in Canada and USA.  You have a powerful understanding of modern, leading edge, integrated marketing that delivers real business impact and results. Your expertise covers offline, online and face to face environments and you are skilled at leading internal and supplier teams to deliver […]

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