Virtual Office Website Series

Inside Real Estate Acquires Circlepix

by Victor Lund on February 1, 2018

Circlepix has sold everything. They operated an extensive network of photographers that they sold to VHT Studios in January. Now they have sold the rest of their company to Inside Real Estate. If you have not followed Inside Real Estate lately – pay attention. Inside Real Estate is the incredible company that recently landed Keyes – one of the largest firms in South East Florida among others. They are taking a piecemeal approach to purchasing world class software providers to complete their suite of an end-to-end solution for brokers, teams, and agents. At the heart of Inside Real Estate is Kunversion – a competitor with Commissions Inc and Boomtown. What’s different is that Commissions Inc. and Boomtown do not really have an enterprise broker solution. Inside Real Estate invested a year of development to extend the original Kunversion platform to make it a fully enterprise broker solution. For brokers looking to run significant digital marketing campaigns, you need to look at systems like Inside Real Estate. Inside Real Estate calls their broker platform KVCore. It’s great website solution for lead capture off of online media buys. Behind the lead capture, they have an impressive CRM. It does everything that other CRMs do, but is built to look fresh and impressive to agents. It is among the best broker-in-a-box solutions – broker facing website and co-branded agent websites with impressive integrations supporting SSO and Web APIs.  WAV Group has written extensively about how brokers can remargin their business by generating online leads and referring consumers to their agents for a referral fee. What is interesting about Inside Real Estate is that they are building their application stack by purchasing known companies with lots of customers. Kunversion was their first big purchase. Reimagined as a platform, KVCore provides broker website, intranet, and agent websites. It also incorporates an excellent CRM that is pretty competitive to other CRM leaders. Inside Real Estate handles digital marketing and lead capture on Social Media and other platforms as well. Inside Real Estate is integrated with around 450 of the 690 MLS markets supporting RESO certified data feeds. Their system internalizes about 85% of all listings in America. Inside Real Estate purchased an amazing company called BrokerSumo a few months ago. They have a commission accounting solution that is lighter than LoneWolf, AccountTECH, or ProfitPower – but pickup up the full accounting ledger with Quickbooks integration. With […]

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Brokers pulling out of IDX

by Victor Lund on July 25, 2012

Game changers happen when businesses test radical strategies. When a company breaks from the pack they learn things that none of their competitors learn. They understand a strategy that nobody else as any experience with. They grow their business wisdom and often find new ways to edge out the competition. By studying the impacts of strategies like withdrawing from listing syndication; launching single listing websites or virtual tours; and, withdrawing from IDX, marketers can learn volumes about how these strategies impact their online strategy. Listing Syndication Strategies that work WAV Group has been studying listing syndication strategies for more than 7 years. The depth of the data that we have aggregated and the case studies that we have modeled has informed performance increases for brokerages nationwide. There are three strategies that have demonstrated effectiveness: Scarcity, Abundance, Data Variance. We have clients using every one of these and they all work. Using the correct strategy for your marketplace is key to success. How does the syndication strategy impact SEO This year, WAV Group is extending our research methodology to understand the impact that syndication strategy has on search engine optimization. The methodology is rather simple. Take a broker’s listing and check the first 4 pages of popular search engines like Google, Yahoo, and Bing. Record the website domains and the order in which they appear. Address search is known as “long tail search” and it is important for two reasons. First, the searcher is presumably more valuable because they are highly focused and already partially informed (they know the address). Secondly, the volume of these searches is immense. The findings are impressive. Once thing to remember is that many third party websites have every property in America on their website – active or off market. Why aren’t brokers doing this? Why aren’t MLSs helping? How do single listing websites and virtual tours impact SEO Nothing is more powerful for search engine optimization than purchasing the address domain name and launching a single listing website. Beyond that, a virtual tour done correctly does an excellent job of enhancing search engine optimization. Virtual Tours done right means that the tour is built in HTML, not flash. Virtual tours are dynamically created using MLS data on every listing and updated with IDX. Non-branded virtual tours are posted to the MLS and distributed through the IDX feed. All virtual tours are hosted on the broker […]

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A Discussion on Virtual Brokerage

by Mike Audet on February 23, 2012

We have the opportunity to work with many different software companies providing great products to the real estate industry.  Some of these companies are geared to serve both the traditional real estate model as well as a virtual brokerage.  It is clear to us, as well as these software providers, that the future of real estate companies will be different.  It will be leaner, lighter and in many cased “virtual” with a heavy emphasis on the broker providing great, integrated software products to agents that often work remotely.   I wrote at length about this shift in the white paper, “The Shift in Real Estate Technology”.  What will virtual companies look like and how would someone go about setting up this type of company?

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Why MLS sold data is bad, and a note about the comma

by Victor Lund on November 16, 2011

MLS Sold Data

Oversights are interesting. They are even more interesting when they are fixed.  Let me explain a little bit about “reporting Sales to the (MLS) Service” in the model MLS rules. Up until the recent meeting of the MLS Issues and Policies Committee meeting at the NAR Annual Convention, agents were required to change the listing status to Sold when a transaction closed. This is a case whereby the rule did not clearly indicate the behavior. As written, the agent was required to update the status of the listing, not enter the sale price from the contract. This is a significant rule change – especially if you are in a non-disclosure State. The new rule requires agents to change the status AND report the sale price. In many areas around the country, agents may have assumed that they should enter the transaction price when changing the status. But as a matter of fact, not all agents have been doing that, and the MLS has not had a rule to enforce the reporting of price. Now they do, under the amendment to the rule.

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Move CEO Addresses ListHub Purchase and Other Topics

by THE WAV GROUP on October 4, 2010

In a recent industry letter, Steve Berkowitz, Chief Executive Officer of Move, Inc., talks recent Move events, including their entrance into the syndication arena. Update  from Berkowitz

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Professional real estate websites are losing the battle for consumers online. Todays real estate consumer has a dizzying array of websites that provide them with access to real estate listings.  There are numerous third party websites like Zillow and Trulia as well as national real estate Franchise sites and local real estate company websites.  Consumers likely assume that all of these sites offer the same quality of information. Unfortunately this isnt the case. This white paper from the WAV Group chronicles research findings on the consumer search experience.  WAV Group has calculated the differences between third party websites, franchise websites, and broker websites to measure “Property Search Delta.”  Consumers experience this delta when they click through to from third party sites to broker or franchise sites. By offering a better search experience with rich amounts of listing data, neighborhood data, market trends, tax data, sold data, school information third party websites have taken a significant lead over most brokers and franchises in the eyes of the consumer experience.   Do all sites present the same property data?  Is the search experience fairly uniform?  Not at all!  There are huge differences, or Deltas, in the type and quality of information found on property websites. The online landscape for property search is constantly evolving. In order for brokers, agents and franchises to compete for consumer interest, they need to keep their heads up and look carefully at their strategy for remaining relevant online. The biggest threat to broker and franchise websites today is their failure to keep pace with the online marketplace. Third party websites are winning by offering consumers the most engaging consumer experience around a depth of property information. As a result, these sites have become destination sites for consumers. Consumers use them as a launch pad for property search and keep returning because of the great tools and depth of information that consistently outshines even the best broker and franchise websites. WAV Group has been consistently concerned about data quality on third party websites. They have great sites, but generally poor data quality. Our dilemma is that the consumer believes the quality is the same as a broker site; after all, the listings have the brokers name on them. Poor data quality misrepresents the seller and reflects poorly on the broker. Moreover, it begins a virus that diminishes the reputation of real estate professionals. Consider the effect when a consumer contacts an agent […]

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Who will tie the data together in the MLS world?

by THE WAV GROUP on February 24, 2010

If you have worked in the MLS world as long as I have you know how many moving parts there are in terms of technology to run the organization effectively.  With the creation of RETS, the so called “standard”, the use of multiple modules to provide services has increased even more.  What has been obvious to me for many years looking at the industry’s technology, however, is that no one has done a good job of pulling all of the important data points together for the MLSs so they can run their organizations more effectively. Today, MLS systems do a great job of helping brokers and agents look and use property data. Accounting and membership systems manage member information and allow for billing while call tracking systems, if in place, allow MLSs to track user interactions.  MLS websites reach out to consumers and may provide valuable analytics on search behavior.  But, with few exceptions, these systems and products really don’t share data.  Yes, accounting systems can push some data over to the MLS system and there are other examples of simple data sharing but it is really not being done the way it should be. Imagine this….   What if the person on the MLS call desk, upon receiving a phone call from a member, could access their “integrated MLS CRM system” and pull up the user’s record, while on the call and see:   Every call the member ever made to the MLS The resolution of each call What courses the member had taken How long they had been in business Statistics on their MLS function use Time on the system Number of listings/sales Agent ranking information How many leads they have received from the MLS consumer website Office history information Billing information Etc.   Today, no system exists that ties all of these important data points together.  To start with, most MLS systems today do not provide the MLS detailed data on member system use by function today.  This was actually a very standard system metric back in the early MLS system days.  On systems like Ultrapro and Stellar account managers could look at an office or user’s computer usage, for example, and see exactly what offices and members were using on the system.  This information could then be used to drive training agendas as well as development efforts.  Wouldn’t it be a great tool for every MLS […]

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Real Estate CRM Company seeks venture partner

by THE WAV GROUP on November 7, 2009

For the past four years, Technology Concepts, a veteran MLS provider, has been developing a Customer Relationship Management product for the real estate industry.  The company has leveraged their experience serving MLSs, brokers and agents to architect and build one of the industry’s most advanced enterprise level CRM solutions. The product, named Eventus, is operational, installed and has realized outstanding results for the first tier users.  Now that the product is ready for full deployment into the market place, the company is seeking a business partner to fuel marketing and fulfillment.  The company will consider options from company or product sale to an exclusive licensing relationship.   Interested parties should contact WAV Group, attention Mike Audet (mike@wavgroup.com, 716-839-4628) for more information. About the product. Eventus is a web-based information management system that introduces a new client-centric paradigm in real estate technology. Eventus manages the client process from initial contact to maintaining meaningful contact after the sale.  Using listing and client data to the fullest, Eventus allows the executive and agent to understand and analyze buyer/seller behavior and needs. Eventus gathers data, analyzes it, and delivers information to constituents at all levels of the home buying and selling process. In the process, Eventus provides an elegant, branded tool set that allows the broker and agents to deliver customer services above the competition! The benefits extend across the entire company. Brand executives – gain access to real time analytics that report 1 current and historical data, and predict future trends for franchisees, agents, consumers, competition, and the market. Company managers – receive real time and market intelligence about the company, its agents, consumers, and competitors. Best practices analysis tools help managing brokers train and coach their agents. Real estate agents – have access to branded, elegant, client-centric technology, client analytics, and superior listing tools to better serve their clients’ needs and simultaneously be more productive. With tools that range from current and historical market performance in the specific segments, to interactive listing tools, agents now have the ability to provide 24/7 service that puts them a step above their competition. Home buyers and sellers – stay informed and connected to their agent with real-time information via superior web tools that match the demands of today’s consumer for transparency and communication.

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Paperless Process Comes of Age in Real Estate

by THE WAV GROUP on October 12, 2009

WAV Group has been tracking the adoption of online transaction processing software for several years.   In the 2005 WAV Group Transaction Management Adoption Study, we identified a number of factors that were inhibiting adoption of transaction management solutions and recommended steps to improve adoption.  We are seeing encouraging adoption increases throughout the country. The WAV Group 2009 Transaction Management Adoption Study surveyed over 1700 brokers and agents from 22 different MLSs.  In addition, we worked with major Transaction Management vendors to look at their product adoption trends over the last few years.  The result is a much clearer picture of where online transaction processing stands today. The study found that online transaction processing has come of age. User and transaction growth is significant.  Both survey results and growth trends from each of the key online transaction processing software vendors support this finding. Download the full report

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Marilyn Wilson and Victor Lund, partners in the WAV Group, were recently selected as featured speakers by the Broker/Agent speakers bureau.  The speaker’s bureau connects interested parties to over 100 speakers in the real estate and financial services industries covering hundreds of topics and offer keynote speakers, real estate seminar speakers, workshop leaders, breakout speakers and more.  Marilyn and Victor are frequent speakers at real estate industry events and now, though the bureau, are available to speak on a wide range of broker/agent services from brand management to the effective use of social networking.  For more information go to   www.BrokerAgentSpeakers.com

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WAV Group Releases Virtual Tour Whitepaper

by THE WAV GROUP on May 4, 2009

There is a tremendous opportunity today for brokers and agents to differentiate themselves  and, as a result, grow their market share through better use of virttual tour technology.  According to the NAR 2008 Profile of Home Buyers and Sellers report 41% of the people that bought homes in 2008 were first time buyers.  Their average age was 30 versus 47 for repeat buyers.  This growing base of home buyers and sellers, with less wrinkles,  look for visual information first in their Internet searches.  Unfortunately our sources tell us 75% to 90% of listings on MLS systems today do not have virtual tours.  This means, listings on syndicated sites like Zillow and Realtor.com will not have tours on the vast majority of listings either. According to the same NAR study 84% of sellers used a real estate agent to sell their home.  But, only 55% of sellers were very satisfied with the process.  Now look at the fact that only 26% of consumers use the same real estate agent they used previously and you see something very important.  This means a significant number of buyers and sellers are available to those agents and brokers that know how to differentiate themselves.  There is probably no other industry anywhere that has this rate of customer churn.  What are the reasons for these signficant numbers and how can agents and brokers turn this to their advantage?   DOWNLOAD HERE What follows below is an Executive Summary.Executive Summary There is tremendous competition today for the eyeballs of consumers looking for properties on the Internet.  Consumers are faced with numerous options in terms of websites to search and the lists of properties these searches produce are often reduced down to single lines of data.  While most properties will include still photos it is an amazing fact that the majority of properties displayed on the Internet do not take full advantage of the exciting and very affordable media tools available today. According to NAR’s 2008 Profile of Home Buyers and Sellers one-third of buyers turn to the Internet first when beginning a property search and over 87% of all buyers use the Internet at some point in the process! This same reports show how the importance of virtual tours to home buyers is increasing. 68% of the respondents say that virtual tours are “very useful” in their search for homes on the Internet. Value of Website Features (Virtual Tours) Source:  NAR 2006, 2007, 2008 Profile of Home Buyers and […]

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Virtual Office Website in the New York Times

by THE WAV GROUP on April 25, 2009

If anyone has doubts about the power shift that is taking place as a result of Virtual Office Websites – think again.  Virtual Office Websites are putting real estate agents back into the center of the conversation between consumers and the property information in the best possible way. Check out the fantastic article from Sundays NYT entitled “Brokers Enrich Their Web Tactics.” This is what one broker had to say about Listingbook: Kathy Engel, an associate broker with Re/Max Shores Oceanside and the president-elect of the Long Island Board of Realtors, said that although she had been in real estate 23 years, she had seen the most drastic changes in marketing relatively recently – over the last three to five years. While the response has been weak from print ads, she said, “now I get response from my three Web sites”. “The buying public is more technology-savvy than years ago,” Ms. Engel said. “They prefer to shop online before they buy.” She has found the most success with listingbook.com, a Multiple Listing Service that allows customers to browse local homes “without pressure.” “The best part is Im able to see what theyre looking at, what they like and dislike, and it keeps them in control,” she said. Sellers can see how the competition is priced and “what homes that compare to theirs are selling for.”  

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Maintain Long-term Customers with VOW Part Five of a Five part series “Roadmap to using VOWs in your business.” In this fifth of a series of five articles about Virtual Office Websites or VOW’s we are going to discuss the ways to use a VOW to work more effectively with past clients. Many REALTORS fail to stay connected to clients they have already done transactions with. Evidence of this is borne out in NARs 2008 Homebuyer and Seller survey. 9 out of 10 consumers would use their agent in a future transaction but only 1 in 10 use the agent again for buying and only 2 use the same agent for selling! Granted, the opportunity for working with a client in a future transaction must be overcome by circumstances that the agent does not control. But staying in touch with past clients today requires different tactics. Greeting cards, newsletters and an array of other marketing mush are good touch points, but a new form of client engagement on a business level is far more compelling, and can be delivered with a Virtual Office Website. Consumers have an expectation that their stockbroker provide them with a monthly report on the performance of their portfolio. The report is automated, but offers the customer an opportunity to connect with their broker to ask questions about buying, selling, investment strategies and the like. If the client has a concern or is interested in making changes to their portfolio allocation the stockbroker stands at the ready to serve. With a VOW, real estate agents may provide the same level of professional service. Clients will gain an understanding of the marketplace; it will build confidence in your integrity, professionalism, and encourage referrals. Think of your VOW as a relationship enabler. Even if they are not actively planning to sell, homeowners are always intrigued by listing activity in their local market. By farming a neighborhood and using the power of a VOW you can build a relationship with that potential client – who right now is more likely to call the listing agent on the sign to get information about a listing in their neighborhood than they are to call you. With a virtual office website, you can change that cycle of behavior by automatically notifying your prospect or client through your VOW of five key factors: New listings in their area Sold listings in their area […]

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Sell Homes More Quickly with a VOW Website

by THE WAV GROUP on March 16, 2009

Sell Homes more Quickly with a VOW Website   Part Four of a Five part series “Roadmap to using VOWs in your business.” In this fourth of a series of five articles about Virtual Office Websites or VOW’s we are going to discuss the ways to use a VOW to work more effectively with home sellers. The value of a home is exactly equal to the amount a willing seller and a willing buyer agree to at a given point in time. It can sometimes be difficult or impossible to convince a seller of the a realistic asking price , especially if they purchased their home within the past few years. Virtual Office Websites can help you work more successfully with a seller by allowing them to watch the local market dynamics along with you.  The pivotal concept is that if both the agent and the seller are looking at the same information, they should derive a similar opinion on how to price a home, or at least have a shared set of facts to enhance their positions.  Here are a few tools that VOW’s offer to help increase the chances of selling a home: Set up Daily Alerts: By using a Virtual Office Website as a sellers tool, real estate listing agents can inform their client on a daily basis about economic factors that will impact the asking price of their home. Sellers can be notified whenever there is price change, new listing, or sale activity that may influence their listing price.  Be sure to watch the inventory with your seller and converse with them about market activity.  This will assure your seller that you are informed and vested in the market impacting their home value. Client CMA Tool: Agents have always been at the center of doing research in the MLS to share with their client as the foundation of developing the opinion of the value of a home. With a Virtual Office Website, the home seller is also afforded access to the same information used by agents. Sellers can build their own CMA by running a search on a broker or agent VOW.  The difference with a VOW is that the CMA is dynamic – it can be updated each day with changes in active inventory and sold inventory.  This dynamic approach to CMA will allow you and your seller to discuss any alterations in asking price […]

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Using your Virtual Office Website as a Buyer’s Tool

by THE WAV GROUP on March 10, 2009

Using Your VOW Website to Communicate with Buyers Part Three of a 5 part series “Roadmap to using VOWs in your business.” In this third of a series of five articles about Virtual Office Websites or VOW’s we are going to discuss the ways to use a VOW to work more effectively with buyers. Whether you are new to real estate or a seasoned veteran, you must be aware that consumers are using the Internet as the cornerstone of finding a home to buy. Year after year the influence of the Internet is measured by many – including the 2008 National Association of REALTORS® Profile of Home Buyers and Sellers Study which reports: 33% started their home search by looking online for properties for sale – 38% if a Repeat Buyer, 27% if a First-time Buyer 87% claim that they used the Internet as an information source – 89% if a First-time Buyer and 86% if a Repeat Buyer. 81% found the Internet as a useful source of information. It is clear that brokers and agents must meet consumer demand for property information online if they are to have success in marketing homes to today’s homebuyer. Until now, brokers have relied on IDX data feeds that typically update every active MLS listing everyday. The fields that are contained in the IDX feed vary by market, but fall short of displaying all of the information available in the MLS. With a VOW (Virtual Office Website), brokers may now obtain a data feed from their MLS that contains ALL NON CONFIDENTIAL INFORMATION AVAILABLE. This represents an enormous opportunity for Brokers and agents to differentiate themselves from other websites by providing homebuyers with the best website listing content available. Google shows 88 Million real estate websites that are available to consumers rising from the wake of buyers going online to view property information. The battle for online superiority rages in every corner of every neighborhood of every city in the Nation between two different types of websites – IDX and non-IDX. IDX or Internet Data Exchange rules allow brokers to display some of the key features of a home on their website. IDX is also commonly referred to as Broker Reciprocity where all brokers are willing to offer their listings for display on other broker sites in exchange for the ability to display all of the listings on their website. This orderly system of […]

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How to use a VOW to Generate New Customers

by THE WAV GROUP on March 2, 2009

How to use a VOW to Generate New Customers Part Two of a 5 part series “Roadmap to using VOWs in your business.” Looking for ways to make your website and the Internet work harder for you? A virtual office website, or VOW is a great solution to consider.  It is an excellent way to create and grow relationships with consumers that will lead to future transactions. Why do VOW’s make sense for today’s real estate consumer? According to the Swanepoel 2009 Trends Report, “It’s crucial to make sure that your customers trust you before you try to sell them anything.”  “The goal is to create an on-going, non-pressured dialogue with the prospect.”  “This is best accomplished by “not providing just the basic information they can get from any number of other sites.” VOW’s are a great method for accomplishing this important goal. Historically, in agent-consumer relationships the flow of information was one way – the agent would find the information for the client and send an email or a link.  You can differentiate yourself using a VOW to provide many high-touch services. With a Virtual Office Website, the flow of information is bi-directional.  VOWs can help create a conversation with consumers. Think of your VOW in the same way as you think of your IDX website. The only difference is that it requires registration to get access to the deeper level of information like listing history, tax data, and sold listings.  Virtual Office Websites allow an agent to create a “conversation” with a customer using automated tools.  We know that registration requirement rule is the top “no-no” of a successful online strategy, but access to this deeper level of listing information is the tradeoff for the consumer. According to one agent interviewed by WAV Group: “My VOW helps me build a relationships with a potential customer without lifting a finger.” VOWs keep the real estate broker and agents at the center of the transaction by only allowing the MLS data to be displayed to registered users. With a virtual office website, you may invite potential clients to gain access to the same accurate, comprehensive and timely MLS information that REALTORS® use to provide their services.  This level of information includes everything in the MLS other than confidential information that protect the privacy and security of the seller.  This depth of information is only available through a VOW, and consumers can only access […]

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What is a VOW and how can it help you grow your business?

by THE WAV GROUP on February 24, 2009

Part One of a five part series “Roadmap to using VOWs in Real Estate”   A Powerful New Marketing Tool As a result of a settlement between the US Department of Justice and the National Association of REALTORS®, brokers now have a powerful new marketing tool at their fingertips. Brokers who are members of a MLS can now provide more comprehensive information to their customers than any non-REALTOR® website can feature. They can now offer a data feed of all MLS listing information to their clients via a Virtual Office Website (VOW). Consumers are hungry for more and more real estate information. They are not only looking for active data, but any information that will help them get a better gauge on the local real estate market and neighborhoods they are interested in. They are looking for as much accurate, comprehensive and current information available. Who better to serve their information needs than REALTORS®? The MLS has the greatest depth of real estate information available anywhere. VOWs can help the industry capitalize on the strength of MLS and Property databases. They can help keep REALTORS® at the center of the real estate transaction instead of encouraging consumers to go to third party non-REALTOR® websites for their real estate search needs. What is a VOW?   The simplest definition of a VOW is a broker website that allows consumers to access all of the non-confidential information in the MLS after registering with a REALTOR®. Virtual Office Websites are really not much different from the websites that brokers offer to consumers today. There are only two significant differences – more data fields and a registration requirement. More Data Fields The rules and regulations pertaining to the display of listing information on broker websites across the country vary from market to market. Some markets have long permitted the display of deeper data fields like Sold Listings, Listing History, Tax Data, Price per Square Foot, and Days on Market. However, many markets did not allow this information to be displayed online. Only a member agent or broker could access that level of data by signing into the MLS and delivering the information to their client. Suffice it to say that MLSs are now required to provide a data feed of all MLS information to any member broker for display through VOWs with a few exceptions: A. Expired, withdrawn, or pending Listings B. Compensation offered to […]

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Listingbook is a must have for every MLS

by THE WAV GROUP on December 21, 2007

There is little doubt that Listingbook is a must-have for MLSs today. To begin with – it provides a member benefit for free!  Imagine if an MLS gave Top Producer to every agent for free, or a flyer software program for free, or an e-mail marketing product for free, or showingtime for free. Listingbook is a little bit of all of these products.  It alows agents to communicate with buyers and sellers in the best possible way within a secure Virtual Office Website environment. Property searches are easy to set up for clients by agents and they give clients the tools to manage favorites, compare them to sold and active listings, monitor price changes and more. Sellers get reports on competitive activity – price changes of current inventory of competitive listings, transactions of competitive listings, activity on listing, and other key information that agents want to share with their client. Listingbook provides a local representative for agent training and support.  What is the catch?  None really – the company earns income from offering enhancements to power users who are looking for deeper, more enhanced functionality. Contact Listingbook today to get more information about this great product for your membership. Please review our Virtual Office Website Series to learn how agents can integrate VOWs into their business effectively.  

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