Agent interview

How A Top Agent Goes To The Next Level

by Mike Audet on March 12, 2014

A while back I did an interview with Justin Havre, who is a top real estate agent in Calgary Alberta working at CIR REALTY.  CIR is the largest independent firm in Canada with about 650 agents.  With his team, Justin Havre & Associates, he has been number one or two in his market for a number of years, (#1 team for 2011-2013) and to put things in perspective, at the time of the first interview he and his team were doing nearly 200 transactions a year. I sat down with Justin in our original interview to understand some of the things he was doing successfully to reach this level as well as to see where he thought he could improve his business practices. In our original interview, Justin noted the significant investment he makes in technology every year.  He operates multiple real estate websites and the leads generated from these sites form a significant piece of his business.   At the time of the first interview he had 6 people on his team and one of the problems he noted as needing improvement, was the ability to respond effectively to the large number of leads he received every day. The second key area he identified that needed to be improved was his communication and contact with customers he has already worked with.   He realized that largely due to the huge new lead volume he was experiencing he was neglecting the people that he had already done business with. I interviewed Justin recently to get an update on how things were going and to see what he had been able to do to address this specific business needs noted in the first interview.  Most importantly, I wanted to see if whatever steps he took had the outcome that he desired. Re-invent Your Business Remember, Justin is hugely successful and ranks at the top of sales year after year in his markets.  Yet the first thing he told me in this follow up interview was that shortly after our first interview he ripped his business apart and re-invented himself and his team.   A key to the transformation was his willingness to see that if he didn’t change he would get the same outcome, which might look good to some, but to Justin it wasn’t satisfactory.  So his first step was to increase the number of agents on his team from 6 to 28!  […]