down payment resource

Down Payment Resource™ Job Opportunity

by THE WAV GROUP on February 24, 2015

JOB OPPORTUNITIES Account Manager   Down Payment Resource™ is seeking an Account Manager responsible for establishing and growing collaborative relationships with our customers and partners. With the goal of maximizing the growth and value of our existing client base, objectives for this position include strategic customer lifecycle management, customer adoption of Down Payment Resource products and services and customer satisfaction. Job requirements: Ability to work remotely Ability to travel frequently Thorough understanding of the real estate industry Knowledge of the home buying process, mortgage finance and homeownership programs 10 years of experience in real estate and account management Proficiency in Microsoft Word, Excel, Publisher and Gmail & Google Docs/ Google Drive Prior experience working in a CRM program is desired Strong interpersonal and relationship building skills Associate’s or Bachelor’s degree in Business, Marketing or other related field Strong verbal and written communication skills Negotiation and selling skills and experience is a plus Objectives: Support and maintain regular contact with customers’ leadership and functional teams to achieve the highest level of customer satisfaction. Includes quarterly meetings to ensure growth objectives are met, product adoption momentum is maintained and customer retention is secured Manage the onboarding of new customers, establish trusted relationships with appropriate leadership and develop aggressive goals for customer adoption of Down Payment Resource products and services Collaborate with customers to monitor product adoption opportunities and grow usage of Down Payment Resource products through all available channels Track customer communications, events, opportunities, partnerships and data for ongoing visibility into progress Represent Down Payment Resource and our products at industry events as well as local customer trade shows, meetings and events Promptly respond to and anticipate customer needs Collaborate with Down Payment Resource teams to contribute insight and expertise toward improved marketing content, customer support efforts, training opportunities and statistical analyses Retain existing customers and support identification and acquisition of new business opportunities Timely response to new customer leads Conduct web-based meetings with customers The role is under the direction of the CEO and will work closely with Down Payment Resource leadership with the support of all specialized teams. Compensation will be determined based on knowledge and experience. Please submit resumes to About Down Payment Resource™ (DPR) was developed by Atlanta-based Workforce Resource®, a web-based software company with a mission to connect people with hard-to-find financial resources. Found in 2008, the company launched DPR to help potential homebuyers become qualified […]


How Leading MLSs Are Winning with Public Service Apps

by Marilyn Wilson on April 15, 2013

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First-time home buyers are necessary for a healthy housing market, but their needs and behaviors have changed. This group is doing more research in advance of working with an agent, and it’s no surprise that their research is happening online. In fact, real estate related searches on have grown more than 200 percent over the past four years, with frequently searched terms like FHA loan, home grants and homebuyer assistance. Are your MLS core services prepared to serve these buyers? Join MLS leaders John Mosey of NorthstarMLS and Merri Jo Cowen of My Florida Regional MLS for a discussion about the most critical home purchase considerations for homebuyers and how public service apps can be integrated to reach your community in a more impactful way. We will be covering the following topics: Investigate core services, public service apps, and how certain ideas break through Highlight how information about down payment assistance can be incorporated as a valuable core service for your members Help buyers compare options and make a home purchase that’s as affordable and successful as possible Tuesday April 16th, 201310 am PDT/ 12 pm CDT/ 1 pm EDT