MLS Technology Survey

Time for WAV Group’s MLS Technology Survey

by THE WAV GROUP on December 18, 2014

WAV Group would like to invite you and your MLS to participate in the fourth annual WAV Group MLS Technology Survey. This is a free, non-sponsored survey we provide for the benefit of the industry.  The more participation we have, the more accurate and valuable the findings will be for everyone. In 2013 we had over 75 MLSs participating with over 15,000 agents completing surveys. With your help, we will surpass that number this year. We are modifying the approach to the survey process. This year we will be fielding the survey in two stages for the purpose of saving the valuable time of your staff and members. The first survey is for you and your staff. The second is for your subscribers. The objective of the annual MLS Technology Survey is to provide high-level comparative satisfaction ratings of the MLS technology used in our industry as well as trending information from year to year, in regards to this technology.  It can also help educate MLS selection committees about MLS systems available today. Combined, the two surveys will provide a more comprehensive measure of the tools delivered by the nation’s leading MLS organizations. There is no cost to participate. Each participating MLS will in turn receive three reports: National Results for all MLSs Your Vendor Specific Results Your MLS Member results in a system generated report The objective of the annual MLS Technology Survey is to provide a high level comparative satisfaction rating of the MLS technology used in our industry and its many components. Your staff is very important to making the results as valuable as possible for all of us and we hope to have your participation To include your MLS in the survey, email jenna@wavgroup.com. Feel free to reach out with any questions about the survey or WAV Group research. By Jenna Woodruff

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Last Call For WAV Group 2013 MLS Technology Survey

by Mike Audet on September 10, 2013

If you haven’t already signed up this is your last chance to have your MLS participate in the WAV Group 2013 MLS Technology Survey. Last year we had 75 MLSs participate with over 15,000 agents and staff taking part. This year we expect to have even more participate. Three Free Reports For Participating National Roll-up Report Every MLS that participates will receive the national roll up report, which provides a summary of the overall findings for all of the vendors reviewed. This will include comparisons to results in 2012, what users and staff like most about each system as well as what they are looking to improve. These is “must have” information for any MLS. Your Vendor Report The second report is a roll-up of results nationwide for your particular vendor. This report aggregates the results of all the survey respondents who use the same MLS vendor and system you use. Your Member Report New this year, we are providing a free system report, which will show the results of the survey just for your members. This system generated report will include charts for all rating questions and you will also see the verbatim responses from your members for all open end questions. Survey Launch Survey launch instructions will be sent to all participating MLSs next week for distribution to staff and membership. The survey will run for a minimum of two weeks. Our plan is to have the results for all participating MLSs prior to the NAR Conference in San Francisco. To Participate To sign up to participate in the WAV Group 2013 MLS Technology Survey email us at mike@wavgroup.com, or jenna@wavgroup.com. If you have any questions feel free to call us at 716-839-4628.                    

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Call for MLS Technology Survey Participants

by Mike Audet on August 15, 2013

WAV Group will be fielding the third annual WAV Group MLS Technology survey in September.  We are inviting all MLSs to take part.  This is a free, non-sponsored survey we provide for the benefit of the industry.  The more participation we have the more valuable the data will be for everyone. There is no cost to participate. Each participating MLS will in turn receive three reports: National Results for all MLSs Your Vendor Specific Results (i.e., All results from users of MLXchange); Your MLS Member results in a system generated report Your MLS will receive the reports prior to the NAR national conference in November.  Survey Objectives The objective of the annual MLS Technology Survey is to provide a high level comparative satisfaction rating of the MLS technology used in our industry. The report will also provide you trending information from year to year in regards to this technology.  Surveys should never be the basis for choosing a MLS vendor and system but should be used as part of your overall due diligence and strategic planning. Survey Design In 2012 we had over 75 MLSs participating with over 15,000 agents completing surveys.  In 2013 we expect to have even more participants.  The WAV Group survey, from its inception, has always measured both staff ratings and user ratings. Staff MLS Ratings: Your MLS staff work with vendors and systems on a completely different level than the general members.  Staff insight is crucial to understanding how vendors are to work with, how quickly they respond to issues, how well they provide general support, and how they respond to feature requests. Member MLS Ratings: Members, will rate the MLS system on usability, and the features and functions they use every day in their real estate practice.  Our survey only collects ratings from those that use the specific features and functions being rated and all questions in the survey are role appropriate. Choosing a MLS Vendor and System Reviewing MLS vendor options is a complex process.  Surveys are a valuable tool to be used as one component in the process, however, they should never be used as the sole basis for making a vendor selection. WAV Group assists MLSs each year in evaluating MLS technology from a full RFP process to Technology Updates.  If you would like more information on our MLS technology evaluation and selection processes please contact us at mailto:mike@wavgroup.com or call […]

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